Responsible for the day to day management of inbound/outbound/inventory control production functions, during a specified shift, at a retail E-commerce fulfillment center, as well as operational performance metrics and customer service deliverables. Manage the performance of multiple fulfillment center production functions, including receiving, preparing merchandise, inbound put-away, and warehousing goodsManage a highly efficient Value-Added Services team to inspect and audit inbound goods, and further prepare them for warehousing, according to vendor management guidelinesDrive accountability in the put-away process to ensure goods are warehoused accurately according to slotting guidelines; minimize negative inventory impact due to location capacity constraintsManage implementation of policies/procedures designed to maintain a safe and secure environment, with an emphasis on quality control, safe practices, strict delivery goals, and customer service.Interpret direction from the Production/Wave planning department to manage the execution of the production strategy within assigned shift and area of responsibilityPartner with the Senior Operations Manager to ensure a smooth flow of merchandise through the fulfillment production Set daily/shift-specific goals that reflect the overall objectivesIn partnership with the training and development team; evaluate and assess hourly workers abilities, performance, and assignments. Recommend reallocation and retraining as necessary.Serve as the primary liaison for members of the support services team; work in partnership to manage execution of support-related tasks (training, safety awareness, production planning) for the manager’s shift/area of responsibilityOversee and support a team of production supervisors tasked with executing specific production functions; encourage and collect feedback designed to lead to process analysis and improvement; strive for peak operational efficiency within area of responsibility.