Manage customer service operations. Provide guidance and training to technicians. Impart knowledge and experience to ensure continued successful customer service and support operations. Resolve complicated pay issues.

Oversee management of $105M budget in support of deployed operations. Provide commander's decision support for largest Air Expeditionary Wing supporting Operation Enduring Freedom.

Manage Quality Assurance program and ensure effective management and safeguarding of resources and asset. Manage training program. Ensure sections perform all tasks required per standards directed by instructions, policy and guidance.

Oversee daily customer service operations.

Manage Financial Management operations and provide financial regulatory guidance to 4500+ personnel at 5 geographic locations worldwide.

Manage customer service operations at McConnell AFB, KS.

Provided accounting services and fiscal oversight to the 22nd Air Refueling Wing and 931st Air Refueling Group. Managed daily operations of Financial Management Analysis Office overseeing $47.2M budget. Managed $5M expeditionary civil engineering budget for construction projects and miscellaneous requirements at deployed locations. Reviewed and approved funds requests for deployed area construction projects and miscellaneous requirements. Validated, approved and certified open obligations document listing reviews. Identified vendor invoices not scheduled for payment and resolved issues for prompt payment.

Provided resource advice for Mission Support Group, comprised of 1400 personnel in 7 squadrons in support of 49 KC-135R aircraft missions. Ensured entire mission support group adhered to all financial directives and policies. Monitored the budget cycle, financial plans and $50M funds distribution. Monitored status of funds in Commander's Resource Information System. Coordinated group management control plan.