- Perform online tutoring service for students needing support in Mathematics. - Communicate with and provide feedback for parents to keep track of students' learning progress.

- Prepare correspondence and legal documents for purchase, sale, mortgage transactions and refinancing, i.e. requisition letters, all closing documents, and final reports to clients and mortgage lenders.- Perform administrative and clerical duties such as answering phone calls, scanning and filing of documents, etc.

- Provided business value by planning and developing content for English textbooks for secondary school’s market and general readers. - Edited and proofread authors’ manuscripts and provided comments for revision as necessary.- Collaborated with designers in regard to the choices of layouts, styles and artworks for the textbooks. - Managed projects by liaising with authors, setting up projects’ schedules, tracking projects’ progress and ensuring that deadlines were met. - Developed multimedia resources and digital projects with Digital team, including eBooks publishing, e-learning platform and mobile apps.

- Proofread, edited and wrote English supplementary exercises for primary and secondary schools' students. - Carried out research and developments for new educational materials.

- Tutored students for their IGCSE English and English Literature exam.- Developed tailor-made teaching notes and exercises to keep track of students’ learning progress.- Reported to the supervisor about lesson development and students’ performances.

- Assisted teachers in helping students with their difficulties in learning English grammar and speaking.- Performed administrative duties such as classes booking, writing students’ progress report and follow-up report and preparing class schedules.- Provided customer satisfaction by responding to enquiries from existing and potential customers over the phone, in person or by emails and resolving complaints.

- Assisted teachers from Oxford and Cambridge University in creating classes and summer camps in different primary and secondary schools in Hong Kong. - Performed administrative works such as taking attendance in the classrooms, managing the contacts of teaching assistants, collecting feedback and answering queries from schools, and organizing leisure activities for teachers.