Brian Yee Email & Phone Number
area 909
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Who is Brian Yee? Overview
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Brian Yee is listed as CX Data and Insights Analyst at Warner Bros. Discovery, a company with 41086 employees, based in New York, New York, United States. AeroLeads shows phone signal with area code 909 and a matched LinkedIn profile for Brian Yee.
Brian Yee previously worked as Insights Specialist at Chegg Inc. and Corporate Escalation Specialist I & II at Chegg Inc.. Brian Yee holds Bachelor’S Degree, Marketing from Portland State University.
Email format at Warner Bros. Discovery
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About Brian Yee
Voice of Customer specialist with strong skills in data analytics, process improvement, and stakeholder communication. Experienced in analyzing customer feedback to drive insights and recommendations that enhance product strategies, customer support processes, and business outcomes.
Listed skills include Customer Experience, International, Project Based Learning, Salt, and 26 others.
Brian Yee's current company
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Brian Yee work experience
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Insights Specialist
Current-Identified trends and patterns in customer support data to provide insights and recommendations for improving customer support processes and procedures.-Developed and maintained a deep understanding of user needs and pain points to inform product development and business strategy.-Communicated findings and recommendations to key stakeholders both written.
Corporate Escalation Specialist I & Ii
-Monitor and assess incoming customer orders for fraudulent activity.-Analyze chargeback data across multiple channels to resolve customer disputes.-Manage all incoming GDPR/CCPA Privacy requests for Chegg.-Assist in pulling applicable data and records for Chegg's Legal team for Subpoenas and Attorney General Complaints.-Resolve customer's Better Business.
Customer Experience Specialist
-Worked and resolved customer facing issues across multiple channels, including phone and chat.-Identified issues and escalated accordingly.-Created content and audited the internal Chegg customer service team's process documentation.
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Brian Yee education
Frequently asked questions about Brian Yee
Quick answers generated from the profile data available on this page.
What company does Brian Yee work for?
Brian Yee works for Warner Bros. Discovery.
What is Brian Yee's role at Warner Bros. Discovery?
Brian Yee is listed as CX Data and Insights Analyst at Warner Bros. Discovery.
What is Brian Yee's phone number?
AeroLeads has found 1 phone signal(s) with area code 909 for Brian Yee at Warner Bros. Discovery.
Where is Brian Yee based?
Brian Yee is based in New York, New York, United States while working with Warner Bros. Discovery.
What companies has Brian Yee worked for?
Brian Yee has worked for Warner Bros. Discovery, Chegg Inc., Marukin & Co., and Salt & Straw.
How can I contact Brian Yee?
You can use AeroLeads to view verified contact signals for Brian Yee at Warner Bros. Discovery, including work email, phone, and LinkedIn data when available.
What schools did Brian Yee attend?
Brian Yee holds Bachelor’S Degree, Marketing from Portland State University.
What skills is Brian Yee known for?
Brian Yee is listed with skills including Customer Experience, International, Project Based Learning, Salt, Art, Making Connections, Mission Hills, and Community.
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