• Leads a team of 3 HR Business Partners and 1 HR Generalist• Manages HR function for the America’s region, supporting senior leadership and providing strategic partnership on people related initiatives and activities. • Provides employee relations support, including conflict resolution, disciplinary action, investigations, equity and inclusivity, and performance improvement counseling. • Tactical HR problem solving with leaders and employees in areas such as payroll, leaves of absence, change management and inclusive hiring.

Direct consultation with leaders of 3,000 employee organization on employee relations and policy/code interpretation. Member of Central Human Resources leadership team. • 1:1 coaching with managers, supervisors, directors, and elected officials on employee development initiatives, discipline, counseling and terminations. • Developed and facilitated leadership training on various topics, including effective communication, performance management, effective remote employee management and more. • Led COVID-19 communication and policy updates, including leading a team to process and recommend resolution of all COVID-19 vaccination exemption requests. • Began project to implement NeoGov Perform module across the County, with consistent Performance Management best practices. • Partnered with Comp/Class, Learning, and Talent functions to implement improvements based on Employee Relations trends and needs. • Active participant in the DEI cohort.

HR Department of One for a Non-Profit Social Enterprise. Handled all things HR for an employee population of 70. Member of executive leadership team. • Drove culture change to move from a punitive environment to a rewarding culture where employees felt valued for who they are and their innate gifts as humans.• Benefits administration including 401k. Implemented broker change and benefits carrier changes, saving the organization 20% in benefits costs.• Drove Leadership development activities including project to redefine company culture and values and roll out to employees.

As part of the Employee and Labor Relations team worked closely with the HR Business Partners and Leave of Absence Administrator to handle complex employee and labor relations issues. • Advised managers on complex labor and employee relations issues including corrective action, union grievances and regulatory compliance.• Led projects related to improving efficiencies within the labor and employee relations functions.• Administered leaves of absence and Workers’ Compensation program for employee base of 4500 employees.

Worked collaboratively with the Colleague Experience Team to develop and implement new HR processes and policies for the organization. Client base of 500 internal customers representing frontline through Vice President level employees. Department functioned as a center of excellence.• Partnered with leaders to develop HR strategies and initiatives aligned with business vision and goals.• Managed HR projects including HR process library to streamline responses to routine HR inquires, increasing HR Generalist efficiency.• Counseled and influenced managers on performance-related conversations, provided conflict resolution best practices and assessed employee performance-related situations to ensure consistent resolution.• Led change-management initiatives around company acquisition through onboarding, leadership modeling, and ongoing employee discussion.

Full responsibility for HR functions in 200 person call center, supported leadership and frontline colleagues. Member of division leadership team. • Executed change-management strategy to shift company culture to Well-Being focus to align with company goals and strategy.• Developed and conducted new leader HR training including modules on Performance Improvement, Coaching High Performing Teams, Leaves of Absence and Interviewing. • Conducted complex investigations providing recommendations that balance employee needs and business policy.

Managed all aspects of Human Resources for an operation with 250 employees; one stop shop HR Department, with corporate support for benefits, HRIS, payroll, L&I, etc. • Collaborated with Risk Management to develop and administer Accident Prevention Plan and successfully transition agency from L&I state insurance to self-insurance.• Led transition from paper to online application system using Kronos Talent Acquisition software.• Implemented use of E-Verify to ensure immigration law compliance.• Conducted investigations including: Harassment allegations, injury response and client abuse and neglect.• Conducted weekly new hire orientation, including safety component, legal compliance, benefits and policy training.

Managed all aspects of running an independent business: daily scheduling, tax and financial preparation, working one on one with music students and parents with a regular client load of 30 plus. Taught in public schools and successfully ran a daily orchestra class which required a high level of classroom management and interpersonal relationship skills.

Fundraising event managementMajor gift and direct mail campaignsTracking donor solicitations and corporate contractsPreparing materials for prospective donors and corporate sponsors Securing monetary and in-kind donations and preparing tax statementsWriting and managing grant applications and reportsSupporting volunteers in a major capital campaignDeveloping budgets, managing databases