• Manage end-to-end project lifecycle using agile and waterfall methodologies ensuring adherence to scope, schedule, and budget. • Develop detailed document charters, project plans, schedules, and milestones.• Utilize project management software such MS Suites, MS Project, Jira, and Azure DevOps to streamline workflows and enhance team collaboration.• Present weekly project reports to stakeholders of all levels of management, including VPs/Executives• Oversee resource timesheet submissions across PMO and IT Manager projects • Create and manage project budgets, regularly generating financial reports, and communicating financial status to project stakeholders.

• Led the successful implementation of SaaS software solutions for multiple customers, enhancing operational efficiency and user experience.• Established and nurtured relationships with key customers, facilitating weekly feedback sessions • Conducted thorough needs assessments for customers across various sectors, • Collaborate with cross-functional teams to integrate customer feedback into project goals.• Organized and facilitated cross-functional meetings providing detailed meeting minutes. • Utilized risk management strategies to manage project risks and mitigate potential impact on project timelines and objectives.• Communicated project plans, adjustments, and status with internal and external stakeholders across multiple time zones

• Generated detailed status reports and communicated results with project team members. • Worked closely with stakeholders to identify and swiftly resolve issues• Assumed responsibility for organizing and scheduling meetings, compiling and distributing accurate meeting minutes. • Managed senior project manager calendars and workload for optimum efficiency.• Accountable for project budget tracking.