Brian Alvarez Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Seeking new employment; interested in the following positions: Network Specialist/Engineer, Systems Engineer/Specialist, Integration Engineer, Integration lead, IT Consultant and IT Technical roles. Currently working on completing CCNA certification and have completed other certifications present on my profile.

New Providence, New Jersey, United States

●Developed, managed, and delivered comprehensive network design documents to support various customized telecommunications solutions for ATT’s 5G and Verizon's 4G LTE networks, supporting over 350 million customers and over 10 sites.●Collaborated with diverse global cross-functional teams, including deployment and software development, throughout the Software Development Life Cycle (SDLC) to identify requirements, design solutions, and deliver integrated systems that met unique client needs●Delivered high-quality customer service throughout all stages of integration and maintenance, using strong communication skills to address concerns promptly and maintain consistently high client satisfaction levels.●Utilized advanced troubleshooting skills using application logs and discrepancy reports to identify and resolve complex integration and application issues, minimizing downtime and maintaining system integrity.●Optimized performance by monitoring, testing, and adjusting integrated systems, using application output logs and audit report analysis to maintain discrepancies below a 1% threshold.●Completed Change Requests (CRs) efficiently, contributing to the successful delivery of design changes and generating additional revenue streams for the company.●Completed internal certifications and hundreds of training hours, staying current on mobile networks and IT advancements.●Balanced competing priorities effectively while managing multiple simultaneous integration projects, demonstrating strong project management skills in planning, organization, and time management.●Mentored colleagues by providing guidance on team processes, feedback through peer-review, and technical support to enhance their professional development and performance.

Morgantown, West Virginia