A. Brian A. Email & Phone Number

Phoenix, Arizona Area

• Manage personnel for a 20-store region, responsible for hiring and training new employees on standard store operations and motivating staff for maximum sales productivity; serve as regional escalation point for strategic and high-profile customer issues.• Created and implemented a new program designed to increase participation in the company’s maintenance program. Monthly recurring program revenue increased 4X, resulting in over $1 million in annual program revenue–a new record.• Promoted several times, from Store Manager to Market Manager to Regional Trainer to current role as Regional Manager. • Supervised the technical & creative development of an improved repair process that reduced the company’s standard turnaround time by over 50%.• Successfully lobbied for significant improvements to the company’s benefits package to better meet competitive market conditions, resulting in measurably improved staff retention rates.

Sandy, Utah

• Managed all aspects of large-scale IT implementation and upgrade projects, from planning to deployment to completion. • Hired and managed technical staff, managed project timelines and milestones, and ensured projects were completed on time and within budget goals.• As Business Development Manager, established relationships with multiple target companies that resulted in numerous awards for contract work. • Identified and won a large technical contract opportunity with Hill Air Force Base; as Project Manager, completed the project ahead of schedule.

Greater Salt Lake City Area

• Responsible for all company LAN/WAN and telecommunications systems; decision-maker regarding company IT budget, staff, and technology purchases. • Promoted three times, from Contractor to Network Administrator to Network Manager to IT Director. • Stabilized a poorly-designed infrastructure by identifying, recommending, and successfully implementing new software that served as the backbone for nearly all company operations. • Implemented a process for outlying locations to more efficiently access company systems.