A. Brian A. Email & Phone Number

Phoenix, Arizona Area

• Manage personnel for a 20-store region, responsible for hiring and training new employees on standard store operations and motivating staff for maximum sales productivity; serve as regional escalation point for.
• Created and implemented a new program designed to increase participation in the company’s maintenance program. Monthly recurring program revenue increased 4X, resulting in over $1 million in annual program revenue–a.
• Promoted several times, from Store Manager to Market Manager to Regional Trainer to current role as Regional Manager.
• Supervised the technical & creative development of an improved repair process that reduced the company’s standard turnaround time by over 50%.
• Successfully lobbied for significant improvements to the company’s benefits package to better meet competitive market conditions, resulting in measurably improved staff retention rates.

Sandy, Utah

• Managed all aspects of large-scale IT implementation and upgrade projects, from planning to deployment to completion.
• Hired and managed technical staff, managed project timelines and milestones, and ensured projects were completed on time and within budget goals.
• As Business Development Manager, established relationships with multiple target companies that resulted in numerous awards for contract work.
• Identified and won a large technical contract opportunity with Hill Air Force Base; as Project Manager, completed the project ahead of schedule.

Greater Salt Lake City Area

• Responsible for all company LAN/WAN and telecommunications systems; decision-maker regarding company IT budget, staff, and technology purchases.
• Promoted three times, from Contractor to Network Administrator to Network Manager to IT Director.
• Stabilized a poorly-designed infrastructure by identifying, recommending, and successfully implementing new software that served as the backbone for nearly all company operations.
• Implemented a process for outlying locations to more efficiently access company systems.