Project Director for TMF Health Quality Institute providing healthcare consulting through contracts with the government and private organizations in 5 states with a focus on improving the quality and delivery of healthcare to improve patient care.• Managed, developed, oversaw and evaluated Quality Innovation Network - Quality Improvement Organization (QIN-QIO) projects using accepted quality improvement and project management methodologies.• Coordinated QIN-QIO project activities with state agencies, governmental jurisdictions and private sector partners and contractors.• Ensured the timely completion of over 20 Task A QIN-QIO reporting deliverables to the Centers for Medicare & Medicaid Services (CMS).

Program Manager for the largest and most diverse deployable medical headquarters in the Army comprised of 4 hospitals, 26 subordinate organizations, and over 2,200 employees. • Plans, directs, and synchronizes the integration and provisions of deployable healthcare across 5 military installations, 3 states, and forward deployed to overseas locations.• Led a team of 15 coworkers to plan the clinical training objectives, resource, and collaborate with external agencies to certify a 200 employee hospital conducting healthcare in Kuwait.• Provides senior leadership a monthly brief on effectiveness of current strategies, achieved goals, training, and medical readiness for 7 companies preparing for overseas assignment.• Managed organizational inspection program that improved processes through 5 audits that measured efficiency and effectiveness of 4 hospitals and 26 subordinate organizations.• Increased organizational performance through collaboration with departments and external agencies to achieve combat readiness in support of overseas and homeland operations.

Chief Operations Officer for the Army's largest multifunctional medical organization comprised of 11 subordinate companies and over 550 employees. • Managed, developed, and evaluated 15 employees that planned, synchronized, and executed the provisions of medical and clinical operations, optometry care, preventive medicine, and logistics. • Directed the staff through analysis of complex information and critical issues to deploy 120 Soldiers conducting healthcare operations overseas in less than 30 days.• Increased proficiency of 60% manned medical operations staff by implementing operational processes and frameworks that maximized output and increased organizational compliance 35%.• Orchestrated a short notice 10 day training event for over 300 healthcare professionals and a budget of $175,000. Collaborated with 7 installation agencies and 150 support personnel, recognized by senior leadership with Army Commendation Medal.

Education Specialist at the Army’s Maneuver Center of Excellence providing instruction in health service support policy and planning.• Instructed over 225 hours of healthcare and training curriculum to 2,000 students attending the senior managerial leadership school and entry level officer training course.• Hand selected to serve as the sole health service instructor at the Maneuver Center of Excellence. Developed and implemented the healthcare curriculum in order to increase knowledge of healthcare integration on the battlefield.• Increased the organizations efficiency by 35% through integration of a processing and tracking system that monitored the status of over 300 HR actions, reports, and employee evaluations.

General Manager for a company providing healthcare services in support of homeland security. • Managed the safety, teamwork, leadership, training, discipline, mentorship, professional development, and welfare for 80 medical personnel, ranked 1 of 45 company commanders. • Supervised, evaluated, and mentored 11 company leaders through quarterly counseling that focused on performance objectives and standards, 8 selected for promotion.• Instilled a culture of teamwork, collaboration, and commitment through a professional development program and team building events that resulted in employee retention rate of 95%. • Led the company during 25 healthcare operations that provided patient care and ambulance support for over 7,000 Soldiers, lauded as best trained company out of 30.

Operations Manager for a medical headquarters spanning the entire European area of operations comprised of 15 subordinate organizations and over 1,200 employees. • Planned, directed, and coordinated the integration and provisions of deployable healthcare across the European area of operation and forward deployed to overseas locations• Planned and resourced 12 international medical training exercises with foreign countries that trained over 200 NATO personnel resulting in an effective host nation partnership.• Facilitated the inactivation and relocation of 9 medical companies in Europe by tracking facilities, personnel, and equipment to save the Army costs and overhead in excess of $25 million.

Operations Manager for a medical department providing health service support for an 800 Soldier tank organization in US Army Europe and Iraq.• Supervised the safety, teamwork, leadership, training, discipline, mentorship, professional development, and welfare for 32 employees.• Established a medical clinic in Iraq that provided quality routine and lifesaving emergency healthcare for over 800 Soldiers during combat operations.• Collaborated with unit leadership to improve access to healthcare and improve medical readiness by 25% for over 800 Soldiers by incorporating point of care medical services at unit locations.

Medical Laboratory Technician for various Army Hospitals in the areas of hematology, chemistry, immunology, blood bank, microbiology, and clinical research. Processed, evaluated, and interpreted laboratory results, integrated data, solved problems, consulted with physicians, conducted research, and validated new testing methods.• Supervised 10 personnel conducting research in support of 6 scientist and 24 protocols through laboratory testing of over 50,000 specimens, technician support, and data assurance.• Prepared chemistry and hematology for the College of American Pathologists accreditation inspection which resulted in zero deficiencies. Recognized with Army Achievement Medal.• Reviewed daily quality control and maintenance on 6 analyzers to validate compliance with standards and ensure physicians were provided accurate results to enhance quality patient care.• Diligently managed the Pathology Branch fire and safety program and received zero deficiencies during the annual inspection. Recognized with the Brooke Army Medical Center Safety Award.