Brian Sasser Email & Phone Number

Hyattsville, Md, Us

Washington Dc

Perform a walkthrough of the floor to inspect and ensure that client meetings had allmaterials as directed from upper management.• Collaborate with a team to set up and break down training rooms in a timely manner.• Use company laptops and cell phones to communicate with upper management andcoworkers across various platforms.• Place service tickets through a mobile software application to report any damagesmeeting rooms or workspaces.• Coordinate with catering company and meeting host to deliver catering.

Washington, District Of Columbia, United States

United States

Washington, District Of Columbia, United States

Rosslyn, Virginia

Experienced fitness attendant with lifeguard certification who is friendly, reliable, and determined. Knowledgeable of CPR and AED procedures. Skilled in fast paced demanding environments. Strong organizational, technical, and interpersonal skills. Tactful in handling sensitive client information. Works well in a team structure and independently. Seeking to combine years of customer service and life guarding experience to become a valuable asset to your company.

Bethesda, Maryland, United States

•Monitored activity in swimming area to prevent, recognize, and manage accidents in and around the pool•Keeps the aquatic facilities clean including deck, restrooms, changing facilities, tiles, skimmers, windows, guardrooms and trash receptacles.•Demonstrate a high level of customer service•Responds to and takes appropriate action to resolve concerns and complaints from customers.•Supervise all facility activities and controlled entry by monitoring us of pool and guest passes

Washington D.C. Metro Area

Silver Spring, Md

Washington D.C. Metro Area

*Collaborated with Clients and Staff to cater events. *Anticipated the needs of the guests and responding politely to their requests; accommodating all guests while circulating the room.*Managed and delegate tasks to staff*Set up for events, carry trays, serve guests, and clean up at the event's conclusion. Set up can include putting out tablecloths and place settings, arranging table placement and putting up a buffet.

Washington D.C. Metro Area

*Greeted persons entering the establishment and determined the nature and purpose of visit.*Signed for packages that came to the organization and distributed them to the appropriate personnel and have a 100% rate of delivering all packages their proper owner.*Handled 50 to 75 daily incoming calls on a six line telephone system; offered a customer friendly greeting and and promptly routed calls to the appropriate employee*Rectified volatile situations quickly and efficiently through active listening, conflict resolution, and dynamic communication skills. *Cross-trained shift personnel in various roles and tasks through frequently rotating assignments.*Scheduled meetings for internal personnel, partners and clients using various scheduling software. Signed for packages that came to the organization and distributed them to the appropriate personnel.

Washington D.C. Metro Area

*Handled cash, credit, debit cards and personal checks, providing correct change in payment transactions.*Trained at team of 20 employees on new products and services offered by the franchise. Restocked workstation with supplies and ensured out of stock items were communicated to management. **Provided constructive suggestions and encouragement to employees. Oversaw overnight store operations, including staff assignments and production lists. Suggested additional items to customers to increase restaurant sales.

Associate'S Degree, Computer And Information Sciences And Support Services

Comptia Network + And Security + Certification, Information Technology

400+ hours of hands-on IT training