• Provide excellent customer service to third party visitors, students, staff and parents• Track and assist with transcript requests and processing enrollment certifications and other various forms• Scan and link documents into Perspective Content• Assist with and drafting social media content (Twitter, Instagram, and Facebook) and registration blog posts

• Assisted coaches with office responsibilities and mailers, and sent mail to appropriate player recruits• Welcomed and hosted recruits on game days and official visits, providing accurate and helpful information about the University and the football program

• Enforced the rules, policies, and procedures of Intramural Sports and Sport Clubs• Managed sport/activity set up and break down, as well as scorekeeping, timekeeping, and equipment managing• Assisted in managing conflict effectively and efficiently

• Wrote press releases for Duke Baseball to be featured on GoDuke.com website and distributed to the media• Organized and checked Nike Equipment Inventory against the order to make sure items are accounted for, compile, send to printers, and distribute to staff• Planned a Member Appreciation Week for Duke Recreation and Physical Education department• Attended professional development workshops arranged by Duke Athletics and the ACC Conference Office• Created and presented a project on Employee Engagement to Duke Athletics Senior Staff

• Provided daily guidance and interaction to campers (aged 5-14 years) in the area of social skills, physical exercise, and arts and crafts• Ensured a safe and welcoming environment for campers• Acted as a chaperone while on field trips and other activities