Detailed oriented Shift Manager• Supervised daily operations and staff of 30 •Enforced process execution of all departmental processes• Implemented and maintained Systems and Data Center Security Processes that met audit and Sarbanes-Oxley standards•Over 23 years of hands on experience in IBM Mainframe and Network operations. IT support including data center hardware, OS and application support. Also desktop and helpdesk experience, system and network monitoring, troubleshooting and managing problems for a large organization's IT Infrastructure.Outside Sales Account Manager• established and maintained profitable relationships with customers on behalf of Goldman Universal Supply Group and for actively prospecting for new accounts and maximizing sales potential with existing customers.• Exceeded the monthly, quarterly and annual revenue and sales goals of the company. • Ran promotions to increase sales• Set up network of agents to service productsSpecialties: Supervising work staff, Managing daily operations, IBM mainframe operations specialist, disaster recovery, Self motivated and a track record of consistently exceeding company goals. B2B Sales, relationship building, outstanding communictional skills