• COO/Head Aquatics Instructor- manage other staff members, enrolling new clients, day to day operations, merchandise sales, logistics, inventory management, scheduling duties, and training new employees • Responsible for teaching water safety and independent swim skills on many levels from infant to adult, including military, law enforcement, special needs and developmentally disabled children• Grew client base by 150% from 09/20-present through referrals, marketing and in-person evaluations

• Managed 350+ existing advertiser’s digital portfolios• Acquired new business by prospecting, cold calls, sales presentations, managing campaign analytics, and upselling clients on new digital marketing packages• Helped local businesses grow by 242% through promotional 2020 Finest campaign

Smiths Medical is a leading global provider of medical devices for the hospital, emergency, home and specialist environments. Our products are used during critical and intensive care, surgery, post-operative care during recovery, and in a series of high-end home infusion therapies. Managed 125+ hospitals in the state of Alabama and Florida Panhandle selling general and regional anesthesia disposables, as well as Level 1 temperature management devices.• Introduced new products, managed current products, and protected existing revenue across multiple hospital departments, including the OR, ER, L&D, NICU, SICU, Purchasing, Materials Management, Anesthesia, and Biomedical Engineering • Maintained and built various customer relationships throughout the hospital including doctors, CRNAs, nurses, materials’ directors, and clinical educators • Handled multiple back-order issues, solved clinical needs, and beat the competition with significantly better medical products and pricing • Grew assigned territory by more than 20% in first year and continued to maintain growth within the territory

• Recognized for driving revenue growth through aggressive new account development and account retention strategies with medium-sized businesses and major accounts in the Knoxville/Chattanooga markets. • Consistently exceeded sales objectives by managing and upselling customer’s marketing programs • Demonstrated outstanding customer service and capitalized on follow up process in order to maximize customer growth and retention • Completed extensive company training in print and digital marketing products • Planned and implemented strategic marketing solutions based on local industry and demographic research • Transformed with the company as it moved from print based advertising to digital based advertising • Selected by upper management to train and mentor new sales representatives • Ranked #1 Sales Rep in 22 states in Co-op Sales • Earned CEO Award (highest sales recognition) as #1 Sales Rep in Southeast (5 states) in 2011 and 2012 • Achieved Canvass Sales Leader status 6 times as #1 Sales Rep in East Tennessee throughout 2010-2014 • Won three Sales Star of the Month Awards in 2011 • Won seven Sales Shark of the Month Awards in 2012 • Achieved Executive Club status as the #2 Sales Rep in East Tennessee in 2011 and 2012 • Earned Most Valuable Performer Award (Selected by Regional VP and local management) in 2012

• Ranked in the top 10% of East TN region since December 2008 based on sales and overall performance• Placed #1 in East Tennessee for three consecutive months and maintained consistent top 10% performance• Placed #1 in the state my second month with the company• Consistently generated $10,000 per month for my branch • Won the Committed To Excellence Award in March, nominated eight times by area manager• Led my branches in up-sells, car sales, and overall customer satisfaction since December 2008• Promoted to “Best of the Best Program” at the Knoxville Airport three months into the job• Managed and trained other employees on sales techniques, customer service, and marketing fundamentals

• Frequently organized special projects which aired on the local evening news including the oversight of the entire “Toys for Tots” campaign, which was sponsored by numerous community advocates• Assisted the Promotions Director with the generation of topical news bits for evening newscasts, which included idea generation, brainstorming, and strategic imbedding of advertising campaigns• Assisted news reporters by managing the teleprompter during live broadcasts

• Participated as a member of the Idearc Media sales team that brought in over $1 million in sales to create the first Verizon Yellow Pages in the Knoxville market, one of the top revenue producing first issues in 2007• Invented the idea to consolidate to one telephone directory, advertise the University of Tennessee on the front cover, and bleed the outer pages orange in order to create the first Verizon Orange Page Directory• Directory was a huge success and generated over $1 million for the company• Created sales tracker for my office, outperformed sales reps in setting appointments• Exceeded established benchmarks within the internship program to receive recognition from senior management, which included generating over $5,000 in sales from May 2006 -April 2007• Ranked #1 intern in the entire company due to outstanding performance, therefore, internship was extended into a job offer which lasted a full year• Responsible for tracking leads, cold-calling, setting up appointments with new clients, conducting needs analysis, advertising program proposals, and closing deals in the Knoxville & Nashville markets