Brian B.

Brian B. Email and Phone Number

Head of Customer Operations @ Traba
New York, United States
Brian B.'s Location
Brooklyn, New York, United States, United States
About Brian B.

Product Manager, Founder, Chef and Investor. Passionate about the intersection of food and tech, with 15+ years across restaurants, supply chain/logistics, e-commerce, SaaS, startups and global technology businesses. DoorDash, TpT & AngelPad Alum. Currently building for restaurant customers around the world at Sysco. Created Sous (B2B commerce app, acquired by BlueCart) and Local Porter (B2C premium e-commerce store).

Brian B.'s Current Company Details
Traba

Traba

View
Head of Customer Operations
New York, United States
Website:
traba.work
Employees:
324
Brian B. Work Experience Details
  • Traba
    Head Of Customer Operations
    Traba
    New York, United States
  • Sysco
    Group Product Manager - Search, Pricing & Personalization
    Sysco Aug 2023 - Present
    Houston, Tx, Us
    • Leading a team of four Product Managers focused on driving adoption of new items among our customers and improving Sysco product margin through customer recommendations.• Areas of focus include Search, Pricing, Personalization, Deals, Perks, Revenue Management, Merchandise, Product Recommendations, Content and User Management on both web and mobile e-commerce applications.• Introduced AI opportunities for sales support, winning the 2023 hackathon with an AI-assisted conversational ordering tool.• Aligned stakeholders on Growth, Merchandise, Product, Engineering, Sales, Architecture and Analytics around the roadmap to ensure direct reports have the support they need to launch on time and under budget.
  • Sysco
    Senior Product Manager - Merchandising, B2B Ecommerce
    Sysco Aug 2022 - Aug 2023
    Houston, Tx, Us
    • Identified and implemented an e-commerce sales opportunity converting users to higher margin, lower cost products at a 12% customer adoption rate during MVP phase. Launched a zero-to-one product, pitched the opportunity to cross-functional leaders, scaled the opportunity to tens of thousands of items and contributed to 6% improvement in first-party product sales across the company, representing $1b+ in revenue.• Improved website conversion rates on the Shop e-commerce marketplace through multiple new initiatives as part of the "Shop 2.0" update. Roles included ideation and implementation of specific new product opportunities, coordination of product and engineering resources, testing and experimentation of existing features and aligning roadmaps with cross-functional leaders.• Launched the "One Planet, One Table" sustainability initiative, highlighting opportunities for Sysco customers to make purchasing decisions aligned with global sustainability organizations on Sysco Shop.
  • Teachers Pay Teachers
    Senior Product Manager - B2B Marketplace & Third Party Integrations
    Teachers Pay Teachers Oct 2020 - Jul 2022
    New York, New York, Us
    • Led product development of the ‘Unlimited’ catalog, expanding our offering for Schools and helping to scale our content costs• Led implementation of a self-serve sales flow for Schools, simplifying the onboarding flow, decreasing account manager involvement and lowering our customer acquisition costs• Launched third-party integration with the Canvas learning management system and our student-facing identity management solution• Launched ‘matched user’ flow, allowing us to surface relevant content and offers across all our products for users of both our B2B and B2C catalogs
  • Teachers Pay Teachers
    Product Manager - Crowdfunding Platform
    Teachers Pay Teachers Aug 2020 - Oct 2020
    New York, New York, Us
  • Local Porter
    Founder
    Local Porter Mar 2020 - May 2022
    Local Porter connects home cooks with restaurant suppliers impacted by COVID-19, helping them grow D2C sales in the wake of an industry-wide drop in restaurant demand.
  • Jetblack
    Product Manager - B2B Vendor Tools
    Jetblack Aug 2019 - Mar 2020
  • Mealpal
    Product Manager - Delivery, Pop-Ups & Universities
    Mealpal Jan 2019 - Aug 2019
    New York, Us
  • Doordash
    Senior Manager, Regional Partner Strategy - Tri-State Area
    Doordash Apr 2018 - Oct 2018
    San Francisco, California, Us
    Led Account Management & Operations strategy for the Tri-State area, launching eleven new markets and implementing sales & negotiation processes adopted company-wide for enterprise and local customers.
  • Doordash
    Manager, Regional Partner Strategy - Tri-State Area
    Doordash Mar 2018 - Apr 2018
    San Francisco, California, Us
  • Doordash
    Strategy & Operations Manager
    Doordash Jun 2017 - Mar 2018
    San Francisco, California, Us
    Strategically supported sales team members and worked with Tri-State regional GM/Operations team to maximize impact of sales efforts. Flexed between on-the-ground support closing key regional customers and strategic regional sales planning.
  • Sous Inc.
    Founder/Ceo
    Sous Inc. Aug 2014 - Jun 2017
    Sous was acquired by BlueCart in 2017.---After working at some of the top restaurants in the US, I leaned on my experience to create Sous, a B2B commerce platform for restaurants and wholesale suppliers.Working with buyers and sellers in NYC and SF, we raised a seed round and took part in the AngelPad startup accelerator in NYC. • Product concept, design and management• Roadmap planning, early-stage business plan creation• Brand design, social media and marketing • UX research, user interviews and testing• Fundraising, pitching and competitive analysis
  • Jean-Georges Management
    Cook
    Jean-Georges Management Nov 2014 - Jun 2015
    New York, Ny, Us
  • Oxheart
    Sous Chef
    Oxheart Jan 2013 - Jun 2014
  • Uchi Restaurant
    Sous Chef
    Uchi Restaurant Feb 2010 - Jan 2013
  • Houston Isd
    Music Teacher
    Houston Isd Jan 2012 - Dec 2012
    Houston, Texas, Us
  • Austin Independent School District
    Music Teacher
    Austin Independent School District Jun 2008 - Dec 2011
    Austin, Texas, Us
  • Usc Thornton Outreach
    Music Teacher
    Usc Thornton Outreach Sep 2006 - May 2008

Brian B. Skills

Restaurant Management Entrepreneurship Business Development Start Ups Menu Development Culinary Skills Event Planning Cuisine Music Education Problem Management Wine Teaching Tutoring Music Sql Sketch App Project Management User Experience Design Web Design Product Management Adobe Photoshop Invision Query Writing Data Analysis Team Management Account Management

Brian B. Education Details

  • The University Of Texas At Austin
    The University Of Texas At Austin
    Music
  • University Of Southern California
    University Of Southern California
    Music
  • Angelpad
    Angelpad
    Startup Accelerator

Frequently Asked Questions about Brian B.

What company does Brian B. work for?

Brian B. works for Traba

What is Brian B.'s role at the current company?

Brian B.'s current role is Head of Customer Operations.

What is Brian B.'s email address?

Brian B.'s email address is bu****@****bal.net

What is Brian B.'s direct phone number?

Brian B.'s direct phone number is +143234*****

What schools did Brian B. attend?

Brian B. attended The University Of Texas At Austin, University Of Southern California, Angelpad.

What skills is Brian B. known for?

Brian B. has skills like Restaurant Management, Entrepreneurship, Business Development, Start Ups, Menu Development, Culinary Skills, Event Planning, Cuisine, Music Education, Problem Management, Wine, Teaching.

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