Primary responsibilities include delivering services to clients, acquiring new business, and mentoring new consultants. In addition, part of the Application Development practice leadership team and serves as a senior advisor with the Consultant Advocacy GroupAccomplishments • Created a “soft skills” class that was designed to help new consultant be more aware of themselves professionally and how they are perceived by others. Also facilitated the teaching of this class with 2 other experienced consultants.• Responsible for interviewing potential candidates as necessary.• Responsible for mentoring and performance evaluations of 5 consultants directly, others as needed.• Achieved an Outstanding rating on annual performance review in each of the last 6 years.• Maintained a 100% utilization rate over the last 5+ years.• Average OTACE (client satisfaction) score of 4.9 on a 5 point scale as of May 2015.• Responsible for assigning counselors to consultants within the Application Development practice in the Southwest Ohio office.• Elected by management and peers to the Consultant Advocacy Group for 2012 and 2014. Named Senior Advisor of the group in 2015. The group’s primary focus is to communicate policy changes to consultants, communicate any complaints by consultants to management, and act as mentors for new hires. The group also coordinates charitable and social events for the company.

Accomplishments • Gathered requirements and specifications for building and maintaining a commission processing system. This system facilitated the accurate commission payments to internal, external, and executive personnel. These specifications were used to convey needs to programming staff as well as create and maintain an Access database application as a means of verification.• Responsible for creating and maintaining approximately 110 Crystal Reports for annuity sales and redemptions tracking. These reports were used by sales staff and executives to achieve sales goals and create forecasting models.• Gathered specifications for a suite of summary and detail reports for sales and redemptions tracking that is sent directly to the President & CEO. These reports were designed and maintained in Crystal Reports. This work saved the accounting department approximately 16 hours of manual effort every week.• Responsible for support and maintenance of several Access database applications, including applications that determined commission payments to sales force.• Gathered specifications from the annuity marketing team in order to produce charts for the Divisional Vice President’s quarterly meetings. This work saved the marketing department approximately 120 hours of effort every quarter.

Accomplishments • Consistently the company's top performer in billable hours and quality feedback over the last 5 years of employment.• Listened to and documented the needs of clients’ corporate operating and information systems.• Coordinated the integration of clients’ existing subsystems into main enterprise system.• Performed data manipulation and conversion from legacy systems into SQL Server based systems using SQL Server data transformation services and other importing/exporting tools.• Assisted clients by streamlining business processes to use resources and systems more effectively.• Created and maintained Crystal Reports derived from a variety of data sources and runtime environments.• Managed large-scale programming projects and resources to ensure timely completion.• Personally supported 40 clients for technical issues and custom written system enhancements.• Customized software accounting packages to fit the needs of clients.• Trained new staff on programming standards and accounting software packages.• Taught MAS90/200 and Crystal Reports training classes in Authorized Training Center to preferred clients.