- Handle all customer relation issues in a gracious manner and in accordance with company policies.- Welcome customers into the store and help them locate items.- Use time efficiently when not serving customers, including stocking shelves and maintaining cleanliness throughout the shop floor.- Resolve all customer complaints in a professional manner while prioritizing customer satisfaction.

- Contributed to developing dashboards to conduct trend analysis and data visualization using Tableau.- Implemented Excel and SQL extensively for raw data collection, procured and formatted data from data warehouses according to in-house standard convention for data processing.- Processed and validated data from major client portfolios to identify and report relationship between operations and trends.- Developed and optimized SQL queries to generate verification reports.- Organised large amounts of data using Microsoft Excel and Microsoft SQL to append tables.