Brian Discipio Email & Phone Number

Stoneham, Ma, Us

Plan, implement, and manage the information technology for the organization and the University partners that MindMax serves. Productize both technological and data-driven solutions to grow enrollment revenue and provide high value and scalable services to schools. Oversee company operations, service fulfillment, as well as all aspects of systems, data management, analytics, and reporting. Provide consultative guidance to client leadership teams to develop and implement plans for the operational infrastructure of personnel, processes, and systems designed to accommodate their growth objectives. Ensure that the products/services provided to the client are meeting or exceeding expectations.• Oversee company operations, service fulfillment, as well as all aspects of systems, data management, analytics, reporting, personnel and vendor management. • Plan, implement, and manage business applications and information technology for the organization, as well as customizing a multi-tenant, Salesforce-centric ecosystem to support sales, marketing and customer service functions for clients.• Provide consultative assessment and guidance to client leadership teams to develop and implement plans for their operational infrastructure of personnel, processes, and systems to accommodate and align to revenue growth objectives.• Productize both technological and data-driven solutions to track and measure key metrics, identify opportunities, and grow revenue to provide high value and scalable services to clients.

Lead, oversaw, and managed all aspects of the MindMax Marketing and Enrollment service delivery organization. Proactively allocated work, manage workload conflicts, and filled open capacity. Managed a forward-looking hiring model, based upon projected workload. Developed, implemented, and managed company systems to maximize efficiency and enable growth targets to be achieved. Drove organizational growth and success by working closely with the CEO to develop company strategy to support organizational vision, and then oversee all aspects of delivery.

Helps develop and implement business unit strategy, ensures key projects are performing as expected, tracks the overall performance of the organization, and leads special projects. Works with and across departments to manage and communicate operational directives, as well as to drive and influence strategic decision-making. Drives cross department activities to achieve business growth, preserve current core business areas and market share. Identifies and implements revenue driving opportunities, process improvements, efficiencies, and initiatives that improve business operational and financial performance through business and data analytics. Responsible for the development of all marketing strategies designed to support growth objectives, build the brand, and support our vision of providing efficacy and value to the customers.• Direct management of product marketing managers, coordinators, designers, and eCommerce developers, as well as team of system administrators, analysts, and programmers • Develops and implements business unit strategy, leading special projects ensuring they are performing as expected and tracking overall performance of the organization.• Drives cross-department sales and marketing activities, for both B2C and B2B, to achieve growth and improve customer retention, directly accounting for more than 50% of total revenue.• Collaborate across departments to manage and communicate operational directives and influence strategic decision-making.• Identifies and implements revenue-driving opportunities, process improvements, efficiencies, and initiatives that improve business operational and financial performance.

Planned and managed the development, implementation and ongoing maintenance for ERP systems, information services, direct marketing and related business processes. Continually analyze data, current business operations, and services in IT, Marketing, and Sales to create improvements and initiate sales growth opportunities.• Led successful assessment, integration, and conversion of multiple acquisition companies’ products, business processes, systems and data• Planned and managed the development, implementation and ongoing maintenance for business processes, Salesforce and ERP systems, acquisition companies, information services, order fulfillment, and direct marketing.• Use SQL and a broad range of platform reports to continually analyze data, business operations, and services in IT, Marketing and Sales to create business improvements and initiate sales growth opportunities.• Identified customer and product line opportunities that improved retention, new customer acquisition, and customer lifetime value.• Led integration of external data source into ERP system resulting in higher quality data, enhanced reporting and data modeling, reduced order entry time, and improved sales targeting for sales staff• Implemented a corporate wide royalty processing solution, resulting in significant savings across multiple business divisions• Oversee all direct marketing circulation, list management, and segmentation for EPS and acquisition companies• Oversee ERP, CRM systems (BookMaster & Salesforce Sales Cloud), prospect databases and related staff

• Successfully led implementation of new ERP system. Responsible for defining all business rules within the system, data conversion from legacy systems, reporting, testing, and training of all corporate staff• Streamlined Direct Marketing efforts resulting in significant saving of both time and money• Developed customer tiering systems now used as a primary marketing segmentation tool• Created a prospecting database and implemented procedures for gathering external data• Implemented company’s first ecommerce site

Bachelor Of Science, Economic-Finance

Activities and Societies: Track & Field Omicron Delta Epsilon

Education record