Brian Chambers Email & Phone Number

Worcester County, Massachusetts, United States

♦ Ensure store presentation is following company standards including but not limited to merchandising, maintenance, and cleanliness.♦ Timely compliance to company directives including Operational, Merchandising and Visual policies, procedures, and programs.♦ Monitor customer service to ensure the quality of service is commensurate with company and customer expectations.♦ Responsible for hiring, supervision, and training of all store associates, as well as maintaining staffing needs while adhering to the base scheduling program

Providence, Rhode Island Area

♦ Directed the supervision, training, and safe operations of the ramp and warehouse staff; ensured that all delivery activities were conducted in compliance with federal, state, and local regulations concerning safety.♦ Ensured that all ramp and warehouse activities were conducted in keeping with the best customer relations, documentation, and safety requirements.♦ Interviewed, hired, scheduled, and trained employees; planned, assigned, and directed work, appraised performance, rewarded and disciplined employees; addressed complaints and resolved problems.♦ Carried out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Warwick, Rhode Island

♦ Directed a wide variety of retail store business operations, including financial planning, staff management, and inventory logistics, sales and customer relationship management.♦ Responsible for strategic business leadership, repositioning of business, trend patterns and implementation plans for a greater operational efficiency.♦ Analyzed and managed store budgets and expenses, as well as ensured all financial standards of merchandising, inventory control, loss prevention and product display.♦ Maintained metrics, reports, process documentation, customer service logs, training and safety records.♦ Achieved strong customer service and satisfaction records, implemented corrective action to solve customer complaints♦ Strategized incoming shipments, tracked logistics and worked hand in hand with store vendors.

Warwick, Rhode Island

♦ Led department duties, including sales, customer development, budgets and relationship building.♦ Prepared work schedules for staffing, efficiently allocating duties to maximize work hours and cost savings.♦ Engaged prospective customers, meeting their needs and communicating advantages of products. Developed knowledge and expertise utilizing value-added selling and up-selling methods.♦ Conducted weekly product inventories and implemented stock rotations to reduce excess product.♦ Maintained store pr,ises and grounds in compliance with safety and corporate security practices.

Rhode Island

♦ Specialized in the remodeling of kitchens and bathrooms, home additions, and interior and exterior painting.♦ Performed asessments; such as cost estimates, materials estimates and project design revisions.♦ Built, renovated, retrofitted, and constructed specific projects and services to meet remodeling needs.

Warwick, Rhode Island

♦ Worked with partners to develop, create and implement a new restaurant concept. Co-managed both small business operations and restaurant dining operations.♦ Created business operations in the following areas, Marketing, Promotions, Kitchen, Menus, Staffing, Computer and Information Systems, Vendor and Supplier Management.♦ Ensured that federal and state regulations regarding cleanliness and food preperation were upheld and in full compliance. Included cleaning food preperation areas and production areas and production equipment, as well as maintaining sanitation, health, and safety standards.

Hopkinton, Rhode Island

♦ Co-founder and owner, tasked with directing the strategic development of supplier managemnent and marketing, sales and budget operations.♦ Maintained outstanding relationships with customers, vendors and suppliers.♦ Led a variety of accounting matters, including accounts payable, accounts receivable and overall cash flow management. Consistently worked to control costs and maintain operations budget.

Education record

Certificate, Pc Network Operations And Support