Brian Thibault Email & Phone Number

Detroit, MI, US

Stonington, Connecticut, US

Stonington, Connecticut, US

San Francisco, CA, US

* Ideated, created, and deployed a multidisciplinary Learning & Development program to augment the knowledge, skills and career development of Lyft’s Risk organization* Manage the successful renewal of multiple corporate insurance lines, on time and under budget, saving Lyft over 10% in insurance premium spend YoY* Owned the management of Lyft’s surety.

San Francisco, CA, US

* Managed L&D personnel for Lyft’s First Notice of Loss team and Claims Operations teamsDirected the evolution of onboarding experiences for the above to align with Lyft’s flexible work model* Created, developed and facilitated all learning experiences for a Lyft-developed risk management information software leading to a successful Day-1 implementation by.

San Francisco, CA, US

* Generated and facilitated an onboarding program for Lyft’s First Notice of Loss (FNOL) team from concept to launch* Developed and facilitated the FNOL onboarding experience for an international third-party contact center resulting in the reduction of FNOL SLA by more than 20%* Served as Acting People Manager for the FNOL team while team lead was away on.

San Francisco, CA, US

Educated newly hired employees on the Critical Response role, including processing inbound safety concerns in a myriad of scenarios through both written correspondence and live phone contact, managing escalated situations while ensuring high levels of client satisfaction, and navigating and seamlessly interpolating multiple software platforms.-Integral in.

Nashville, TN, US

Develop teaching collateral for instructing/creating new yoga instructorsFacilitate the educational experience for new and existing yoga instructorsCreate unique and challenging yoga sequencing, assist participants with alignment and structure, create safe environment for members to build their yoga practice, manage client entry and front desk, ensure.

Nashville, TN, US

Create and execute personalized training programs for wide range of client experience. Provide specific, high-level motivation for both active clients, and all gym members in attendance. Build a strong, comfortable, and safe environment for Nashville community.

Chicago, Illinois, US

Develop group fitness planning, and execution for varied student base, implement one on one training experiences for paying members, design new and exciting classes and workshops in Boot Camp, HIIT, Tabata, Strength Training, Core Work, and Yoga formats.