Brian Eiswirth Email & Phone Number

St Louis, Missouri, United States

As the Director of Solutions Engineering at Deck Commerce, I lead a team of Solutions Engineers essential for guiding clients through technical design and implementation phases. My role extends as the primary advocate for our Customer Solutions department, ensuring seamless alignment with our company's vision and objectives.In addition to providing technical leadership, I also oversee direct reports. These duties include providing career guidance, overseeing staffing needs, conducting interviews, and facilitating onboarding. My direct engagement with the team fosters a culture of excellence and promotes the implementation of best practices in our solutions.

St Louis, Missouri, United States

As a Solutions Engineer I am responsible resolving the client problem from the beginning to the end of the process. A Deck Commerce Solutions Engineer is a subject-matter expert in the Deck Commerce Core offerings and handles technical requests related to implementations, custom development, report development, and integrations with external systems. This includes gathering requirements, developing use cases, drafting Statements of Work and proposing technical solutions.

Greater St. Louis Area

Deck Commerce is an innovative world-class transactional platform with powerful eCommerce functionality and integration capabilities. Delivered as a cloud-based, Software-as-a-Service (SaaS) solution, the system has been engineered from the ground up uniquely focused on the systems integration and transaction processing needs of online businesses. The robust solution is affordable and highly scalable, streamlines operations, and requires minimal internal IT support.

Greater St. Louis Area

Bullhorn is an international recruitment software company, delivering best-of-breed technology solutions for the world’s leading recruitment firms. Founded in 1999, Bullhorn pioneered the software-as-a-service (SaaS) model for staffing and recruiting software, as well as innovations in mobile, candidate search, open API access, and social recruiting. Headquartered in Boston, with offices in London and Sydney, Bullhorn’s recruiting CRM and social recruiting products serve more than 130,000 customers across 150 countries.As a Solutions Architect in Bullhorn's Professional Services group, I help resolve client problem from the beginning to the end of the process.Provide level of effort estimates on customized solutions for clients in reporting, system modifications and custom code solutions.Meet with clients in person and by phone to fully identify the scope, impact and opportunities for customized solutions.Produce software Statements of Work to document and outline the software functionality for new client implementations.Create functional specifications to be communicated to both clients and developers. Work with clients, developers and project managers to create robust, scalable projects: on time, on budget and with no technical debt.Verify that software developed meets clients needs, and help manage go-live process

I manage large scale software customizations projects for the Sendouts client baseWrite software development outlines for database and website customizations Communicate effectively with the developers as well as non-technical clients to create outside the box solutions that meet our client’s expectations for their business processes. Set internal and external deadlines for completion of custom software development solutions.Manage the software development queue and prioritize projects accordinglyDisplay a passion for exceeding expectations and giving our clients a WOW experience every time

Sendouts is a web-based applicant tracking system for HR, staffing and executive placement firms that manage the entire talent acquisition process - from initial job opening to final placement. Supported the sales team in the hand-off of new clientsManaged client relationships during the software implementation processProvided training and knowledge on core products and solutions to new clients based on business intelligence collected throughout the implementation processConducted online and onsite software training to mid-size and large firmsActively managed internal CRM tool for scheduling and tracking activities

I was responsible for training clients on payroll policy’s and payroll softwarePerformed data entry of all payroll activity including health and retirement benefitsEducated clients on tax laws and policiesReceived incoming calls from clients on payroll related questions as well as software related questionsResolved tax penalties and prepared quarterly and annual tax returnsMaintained 200+ client base of large and mid size firms

Secondary Teaching Certificate, Social Studies Teacher Education

Education record

Bachelor Of Arts, Communication Studies

Activities and Societies: Water Polo Club