Brian Francati Email & Phone Number

Rochester, New York Area

Rochester, New York

Rochester, New York

Rochester, New York Area

My role is to provide world class technical support for ShoreTel's unified communications platform. I specialize in the CLOUD division, which is ShoreTel's latest and fastest growing platform. I support and troubleshoot a network based phone system (VoIP), proprietary and third party hardware in addition to peripheral applications including reporting.

Rochester, New York Area

Facilitating sales to general consumers as well as operating on a business to business level for the professional integration of Apples products and services. Other responsibilities include tech support, team development and teaching group training sessions covering a broad range of topics.- Assisted in finding the most effective solution for customers.

Rochester, New York Area

As a scriptwriter, I prepared the dialogue for original commercials geared to help generate private sector revenue in small towns and municipalities throughout the US and Canada. I worked alongside representatives from various visitors bureaus and convention centers with the intention of increasing the overall success of local businesses.- Worked closely.

Rochester, New York Area

During my time with First American, I worked with tax collectors and a multitude of financial institutions to procure tax amounts due for escrowed and non-escrowed properties. - Maintained an ongoing professional relationship with Tax Collectors and Bankers to assist in managing past due property taxes throughout several states the Northeast - Developed.

Rochester, New York Area

During my time with 104 WDKX-FM I worked on the morning show at the time aptly titled "The Wake Up Club". As a Production Assistant, I developed segues used on air, personally voiced commercials, ran the soundboard, announced live metro traffic reports and co-hosted shows when needed.- I was responsible for managing the soundboard in a live on-air.