Brian Hayes Email & Phone Number

Chicago, Illinois, United States

• Provide division leadership and manage the operational, clinical, and research activities of large pediatric medical practice comprising clinical team of 17 providers and 19 nursing and administrative staff.
• Lead strategic planning and program development resulting in volume growth of 3-5% annually.
• Collaborate with institutional partners to optimize outpatient clinics and surgical practice at 16 locations. Implement strategies to increase efficiency, utilize resources, and improve Patient-Family experience.
• Serve as primary liaison between division and executive and ambulatory leadership, including regular reporting of key performance metrics and data, strategic planning presentations, budgetary and other ad hoc reporting.
• Coordinate patient-relations initiatives resulting in patient-family survey scores exceeding national benchmarks.
• Partner with marketing team on outreach initiatives including podcasts, web articles, and social media.

Chicago, IL

• Teamed with Surgeon-in-Chief and Director in administration and coordination of department’s clinical, educational, and business operations.
• Identified, initiated, and managed special projects to improve or streamline processes.
• Coordinated weekly Surgical Grand Rounds and monthly Clinical Case Review conferences. Arranged speakers, tracked attendance, and ensured compliance with Continuing Medical Education accreditation requirements..
• Served on numerous committees and projects for department and hospital initiatives, including:o Administrative Lead for several Division Head recruitments: served as primary contact for candidates, coordinated.

Chicago, IL

• Provided editorial services for large academic department including leadership, physicians, affiliated staff, and administration. Wrote, edited, and proofread a wide variety of texts including journal articles.
• Coordinated internal and external communication initiatives including annual reports, publicity materials, marketing materials, web content, etc. Produced quarterly department newsletter, including writing, editing.

Taught courses in First-Year Writing Program, including College Reading II, Basic Writing II, and Composition and Rhetoric I & II.

• Managed academic department of 50+ faculty. Supervised staff, adjunct faculty, and student assistants. Served as primary liaison to College administration. Collaborated with Chair on quarterly course schedule..
• Managing Editor for department’s literary journal. Managed subscription database, coordinated printing and distribution, and assisted Editor in issue planning, submission review, and selection of content. Served as.
• Served as Peer Tutor in university Writing Center. Helped students plan, draft, revise, and improve their writing, including English as a Second Language (ESL) students (2000-2002).

Master Of Business Administration (Mba)

Master Of Arts (Ma)

Bachelor Of Arts (Ba)