Brian Hendrick Email & Phone Number

United Kingdom

United Kingdom

United Kingdom

United Kingdom

- Business Process consulting, including business work flow assessment.- Delivering Training programs.- Project Management

During my career with Ecomaster, the largest national furniture repair company in the UK, I have:•Moved the company over to a new online scheduling system, working with 3rd parties and developers to customise every aspect of the software to suite the business and their client’s needs.•Managed all aspects of the preparation process including client side interviews to ascertain requirements from all parties.•Implemented mobile data solutions for our national team of technicians.•Implemented staff training within the business, with specific user guides for each department and role.•Visited client sites all over the uk to train their key personnel in the systems.•Prepared customised documentation for the clients based on their needs and workflows.•Created reporting solutions for the business and our clients.•Managed all the hardware for the business.•Provided support to staff and clients.

As IT Manager at PER Group my key areas of responsibility were as follows:• Provide help and support to staff and clients in relation to all aspects of IT and software.• Manage the 2 developers we employed and the 3rd parties we used to assist on our projects.• Maintain, Scope, Develop and implement all aspects of IT hardware and software used within the business.• Research, develop and test, with 3rd parties, Hardware and software solutions to both grow and streamline the business.• Create and implement backup and disaster recovery solutions.• Ensure compliance with software licensing and data protection.• Create and implement company IT policies as required.• Create and maintain an asset register for all hardware in the business.• Assist the management team in improving and growing the business.

Dlsa Didcot

Access ControlSite and Data SecurityCCTV monitoring.Vehicle and Building security Checks

Oxfordshire

General Carpentry works carried out on both commercial and domestic projects and properties.Acted as subcontractor for Larger Contracted works / Projects.

Didcot, Oxfordshire

General Build works1 Day per Week @ Technical College for City & Guilds.

City & Guilds, Carpentry & Joinery

Education record

Education record