Brian Shea Email & Phone Number

Boston, MA, US

Randolph, Massachusetts, United States

Led talent management strategies including performance management, onboarding, and leadership development for organizational growth.Managed a 9-person training team to service multiple regions with new employee onboarding and compliance based certification trainings.Launched the organization's first performance management process including goal setting.

Boston, Massachusetts, United States

Enhanced leadership, culture, capability, and the employment experience while reporting to Chief People Officer and collaborating with the People & Culture team and Business Partners. Designed learning and leadership development programs across all levels as well as implemented the strategic approach and associated tools, processes, and education for.

Lakeville, MA

Strategized and implemented key roadmaps based on employee learning needs as well as devised a three-year strategy for learning and development needs. Actively collaborated with the HR Team to refresh the manager onboarding pathway as well as designed, developed, and executed the annual performance management process and return to work strategy. Prepared.

Waltham, Massachusetts

Implemented the core strategies of professional courseware for each level. Ensured active communication with senior leadership and key stakeholders as appropriate. Delivered effective strategies for organizational learning that enabled team members to acquire knowledge and skills. Designed, developed, and facilitated an instructional design curriculum for.

Boston, MA

Designed and facilitated focus groups and analyzed data for development and publication of Sales Account Manager Playbook, a document highlighting best practices for exceptional service to NASDAQ customers. Developed training outlines, participant guides, facilitator guides. Managed and maintained content on SharePoint Sites for Corporate Solutions Team.

Quincy, MA

Created and executed customized organizational development initiatives with corporate business units. Evaluated and executed impact analysis of manager and associate programs with levels one to four evaluation methodologies.

Boston, Massachusetts, United States

Facilitated extensive Manager and Teller System Conversion Training classes for Citizens Bank. Provided in branch coaching support for customer reps and managers in Massachusetts, Rhode Island and New Hampshire.

Waltham, Massachusetts, United States

Cultivated strong training partnerships with 200 Banking Centers significantly increasing awareness, benefits and participation in core curriculum offerings and tailored training solutions. Managed Site Management Project Team ensuring consistent Site Manager roles, responsibilities, and standards throughout the training organization. Managed and provided.

New York, New York, United States

Managed and facilitated New Employee Onboarding Training program for GE Capital Card Services global call center sites worldwide. Designed, developed and delivered sales and customer service training curricula for The Home Depot at 1100 stores nationwide. Recipient of The Forum Corporation Chairman’s Award for Project Excellence.

Mba, Organizational Development

Ba, History/Education