• Increased Revenue: Achieved a 20% increase in annual revenue through strategic planning and process improvements.• Operational Efficiency: Reduced operational costs by 15% by implementing lean management techniques and streamlining processes.• Market Expansion: Successfully expanded market presence into three new regions, resulting in a 25% growth in customer base.• Productivity Boost: Improved overall employee productivity by 30% through targeted training programs and performance… Show more • Increased Revenue: Achieved a 20% increase in annual revenue through strategic planning and process improvements.• Operational Efficiency: Reduced operational costs by 15% by implementing lean management techniques and streamlining processes.• Market Expansion: Successfully expanded market presence into three new regions, resulting in a 25% growth in customer base.• Productivity Boost: Improved overall employee productivity by 30% through targeted training programs and performance management systems.• Supply Chain Optimization: Enhanced supply chain efficiency, reducing lead times by 40% and inventory costs by 20%.• Technology Integration: Led the integration of advanced technology solutions, resulting in a 35% improvement in operational workflow.• Risk Management: Developed and implemented a comprehensive risk management strategy, reducing operational risks by 25%.• Customer Satisfaction: Increased customer satisfaction scores by 15% through improved service delivery and quality control measures.• Cost Savings: Achieved $5 million in annual cost savings through renegotiation of vendor contracts and optimization of resource allocation.• Sustainability Initiatives: Implemented sustainable business practices that reduced the company’s carbon footprint by 20%.• Talent Development: Introduced a leadership development program that led to a 40% increase in internal promotions.• Compliance and Standards: Ensured 100% compliance with industry regulations and standards, avoiding potential fines and enhancing company reputation.• Strategic Partnerships: Established strategic partnerships that contributed to a 15% increase in market share.• Innovation: Championed the development of a new product line, generating $10 million in new revenue within the first year.• Crisis Management: Effectively managed crisis situations, maintaining operational continuity and minimizing disruptions. Show less

• Foster a collaborative cross-functional culture of trust, innovation, and improvement.• Partner with national leadership to execute multi-year corporate strategies, aligning with marketing and product management for the product roadmap.• Champion modern tools like generative AI and data analysis for efficiency.• Stay current with ML, AI, and software trends, integrating them into strategies.• Proactively manage technical debt, mitigating risks, and supporting growth.•… Show more • Foster a collaborative cross-functional culture of trust, innovation, and improvement.• Partner with national leadership to execute multi-year corporate strategies, aligning with marketing and product management for the product roadmap.• Champion modern tools like generative AI and data analysis for efficiency.• Stay current with ML, AI, and software trends, integrating them into strategies.• Proactively manage technical debt, mitigating risks, and supporting growth.• Develop a comprehensive data strategy for effective management.• Collaborate on digital initiatives with product management, streamline processes, and drive growth.• Bridge digital skill gaps, cultivating a high-performing tech team.• Cultivate diversity, equity, and inclusion for an engaging work environment.• Manage the tech landscape efficiently.• Allocate resources and oversee ERP systems consolidation into Microsoft Dynamics 365 for scalability.• Manage vendor relations and maintain robust disaster recovery plans.• Collaborate on a stringent information security framework for data protection.• Promote modern technologies, tools, and methodologies.• Stay attuned to tech trends.• Lead the global technology team, aligning with business groups.• Optimize hiring and outsourcing strategies.• Maintain an inclusive work environment.• Streamline the tech ecosystem.• Oversee resource allocation, budgeting, and forecasting.• Consolidate ERP systems.• Manage vendor relationships.• Ensure disaster recovery and business continuity.• Uphold data privacy and retention policies.• Our commitment extends to continuous improvement, scalability, and security, driving the adoption of cutting-edge technologies and methodologies. Show less

• Develop and implement long-term technology strategies and roadmaps that support the overall segment business goals and objectives. This includes identifying areas for improvement in existing processes and systems, and developing plans to implement new technologies and techniques to enhance production.• Technology evaluation and continuously monitoring emerging technologies and assess their potential impact on the distribution/manufacturing industries. Evaluate and recommend new… Show more • Develop and implement long-term technology strategies and roadmaps that support the overall segment business goals and objectives. This includes identifying areas for improvement in existing processes and systems, and developing plans to implement new technologies and techniques to enhance production.• Technology evaluation and continuously monitoring emerging technologies and assess their potential impact on the distribution/manufacturing industries. Evaluate and recommend new technologies and tools for the company to adopt and integrate into its operations.• Work closely with cross-functional teams, including operations, engineering, sales, and marketing, to ensure technology initiatives align with business needs and goals. Foster an environment of collaboration and cooperation to drive innovation and progress.• Oversee the management and execution of technology projects, including managing timelines, budgets, and resources. Ensure projects are completed on time, within budget, and to the satisfaction of stakeholders.• IT management: Lead the company's IT department and ensure technology systems are secure, reliable, and efficient. Oversee the deployment of new technology systems and upgrades to existing systems.• Industry knowledge: Stay knowledgeable about the latest developments, trends, and best practices in the manufacturing industry and technology, and incorporate this knowledge into the company's strategy and operations.• Leadership: Lead and motivate the technology team, providing guidance and support to ensure their professional development and success. Act as a mentor and role model, inspiring the team to achieve its full potential. Show less

* Leads development of a long term technology plan that supports the overall mission and strategic direction * Develop and execute on a strategy in partnership with other cross functional partners including Operations, People Ops, Recruiting, Finance, to build seamless experiences for our employees that scale through automation* Identifies emerging technology trends, especially in cloud computing, and ensures Hinge Health is leveraging them as appropriate to increase efficiency, reduce… Show more * Leads development of a long term technology plan that supports the overall mission and strategic direction * Develop and execute on a strategy in partnership with other cross functional partners including Operations, People Ops, Recruiting, Finance, to build seamless experiences for our employees that scale through automation* Identifies emerging technology trends, especially in cloud computing, and ensures Hinge Health is leveraging them as appropriate to increase efficiency, reduce cost, and drive value * Oversee software and physical asset management inventory throughout its lifecycle including provisioning and deployment to enable the business* Lead the analysis and maturation of IT Software Asset Management, compliance, and license management processes (harvesting, deployment, and retiring of licenses)* Continuously raise the bar on benchmarks for service delivery and operational efficiency through creation of metric driven processes* Lead and influence end to end process improvement, scalability, and automation to support growth* Effectively manage the team relating to performance management, while coaching and mentoring staff to facilitate their personal and professional development* Provide operational, technical, and administrative leadership to the team through management, planning and allocation of resources.* Provide thought leadership during 3rd party business partner selection and contract negotiations* Fosters a culture of engaged colleagues through leadership, motivation, and ensuring appropriate transparency in all actions and activities while holding self and team accountable for measured results Show less

• Works with organizational leaders to identify infrastructure-related initiatives and needs, and designs and implements solutions. • Supports the organization's service desk and infrastructure strategy and service delivery standards. • Develops long-term infrastructure plans and architectures taking into account trends in the field and changing organizational needs. • Provides strategic direction for the organization's technical infrastructure. • Manages and monitors service… Show more • Works with organizational leaders to identify infrastructure-related initiatives and needs, and designs and implements solutions. • Supports the organization's service desk and infrastructure strategy and service delivery standards. • Develops long-term infrastructure plans and architectures taking into account trends in the field and changing organizational needs. • Provides strategic direction for the organization's technical infrastructure. • Manages and monitors service levels, agreements and key service delivery performance indicators or metrics and identifies areas where performance can be improved. • Provides direction and management of 3rd party products and services providers used to augment support of infrastructure and IT support services. • Manage organization’s network reliability; communicate IT service disruptions to end-user community.• Oversee software installation services and configuration for internal clients.• User Rights management for applications, M365 and related environments. • Oversee email management configuration and workstation/server hardware configuration.• Manage the implementation of needed configurations utilized by onsite and remote end-users. • Azure/MS AD, domain, DNS, and VPN management. • Assess, propose, and manage the deployment.• Lead IT intake processes via the Service Desk and Project request processes. • Monitor IT capabilities and lead effective responses to build and strengthen capabilities. • Oversee all service desk support resources (both employees and vendors) ensuring IT incidents and service requests are addressed in accordance to defined services level agreements (SLAs) through regular, timely feedback as well as the formal service desk performance review process. • Lead design, development, and delivery of end-user training. • Lead the IT delivery review and continuous improvement process. • Manage IT infrastructure and service delivery contracts and licenses. Show less

Aviation electrician in the United States Navy.Repaired and maintained aviation equipment Supervised a crew of approximately 40 mates Maintained flight deck operations of USS America Aircraft Carrier