Brian Lacey Email & Phone Number

Greater Atlanta Area

Responsible for North American Operations. Lines of Business include Medicare Risk Adjustment, HEDIS, Healthcare IT/Analytics.

Colombo, Sri Lanka And Dallas, TX

• Based in Sri Lanka from 3/2011 to 10/2012 (Dallas-based 10/2012 to pres), as VP of Operations then transitioning to VP Strategic Development.
• Integrated four acquisitions for Medigain. Met all EBITDA goals, with no loss of revenue with the acquisition.
• Revamped New Client Onboarding for company. Achieved 100% (15/15) success rate with the new program.
• Project managed the opening of company’s second operations center in Chennai, India. Project was finished on schedule and under budget.
• Worked with clients and management to develop Client Best Practices.
• Turned-around sister company, Medsource improving margins by more than 25 percentage points

Colombo, Sri Lanka

Greater Atlanta Area

• Key member of management team with three-fold responsibilities (acquisition integration, off-shore production, and voice-recognition program).
• Project managed the integration of two acquisitions for Transcend. Achieved operational synergies and EBITDA targets with both integrations.
• Was given additional responsibility in July 2009 for Transcend’s off-shore vendor program. Grew offshore program by over 2.0 million lines per month (33.1 percent) in 8 months. Consolidated vendor mix to improve.
• In December 2009, was given responsibility for voice-recognition and editing proficiency program. Raised editing lines per hour from 280 to 310 for domestic employees.

Greensboro/Winston-Salem, North Carolina Area

• General Manager for 50-employee medical transcription company.
• Converted affiliate’s informal family-operated business environment to a process-based environment commensurate with size and future growth prospects, resulting in improved management efficiency.
• Spearheaded conversion of transcription software platform from legacy system to new company- wide platform. The new platform allowed for pooling of resources across regional offices resulting in much improved system.
• Modified payroll structure, identified and outsourced business to sub-contracting transcription firm, and lowered telecommunications bill to achieve $225,000 in annual savings.

Richmond, Virginia Area

• Founded, built and lead data-mining company, Abiskar International, LLC. Business model was to leverage overseas labor for automating and enhancing our client’s data analysis capabilities.
• Conducted all sales operations for Abiskar, successfully converting clients in the financial and retail sectors into repeat customers.
• Developed business plan, conducted market research, researched possible locations for analysis office, set up Bangladesh office.
• Trained staff of 15 analysts on analysis techniques and specific requirements of our US customers.
• Developed products and services for financial institutions, including credit risk models for Capital One’s installment loan division.

Master Of Business Administration (M.B.A.)

Bie, Industrial Engineering