Director--Marketing & Customer Service
Homier Mobile Merchants, Inc.
Huntington, In.
Oversaw 2 departments with 65 staff, 8 direct reports, and a $19 Million operating budget. Developed & coordinated multi-channel promotional strategies--including print, radio, and online media. Collaborated with outside advertising agencies, managed coordination of 3,000 mobile retail events throughout the U.S., and supervised customer support. Established the company's first e-commerce site adding $2 Million in online orders. Plus, reconfigured the customer call center for greater efficiency & faster customer response.