Brian Madden Email & Phone Number

United States

United States

Responsible for end-to-end delivery of infrastructure solutions to external customers. Work with cross-functional teams teams to to deliver resilient, supportable and technically sound solutions while meeting business requirements of the client.As project technical lead I provided leadership to across multiple technology groups. Leading the design, architecture, configuration and delivery of highly available technology solutions.

In this role I served as the leading infrastructure technology expert for the enterprise. Responsible for providing operational stability for the entire company infrastructure. Charged with implementing system engineering best practices within the company's IT environment. Providing technical leadership and guidance to staff engineer and to operational support staff.In addition to being the senior infrastructure technologist served as interim IT Infrastructure Director to bridge the gap during leadership transitions. Role included managing staffing needs, mentoring, training staff, and leading overall process improvements for support and engineering tasks. Regularly provided strategic and tactical consultation to CIO, other IT leaders and senior business leaders.

Atlanta, Georgia

In my current role as Senior System Administrator, I administer and design over 200 Windows-based platforms and third party systems, including Active Directory, Microsoft Exchange, Citrix, and SharePoint. I also mentor and train junior administrators and support staff and I collaborate with network staff and system administrator team to implement stable enterprise solutions. Some of my key accomplishments:✔ Primary lead and contact for 9 team members reporting to Emdeon leadership, post-acquisition.✔ Coordinated multi-team effort for migration of all production systems and services to parent company’s central data center, post-acquisition. ✔ Instituted cross-functional team committee to identify and advance IT process improvement initiatives.✔ Implemented upgrade of Active Directory infrastructure from Windows 2003 forest and DCs to Windows 2008 domain: allowed for preparation of rollout for Exchange 2010.✔ Improved data protection, aligned solutions with MS recommended best practices, and provided stability by reviewing, recommending, and implementing changes to existing Exchange 2003 environment.✔ Enhanced Exchange stability, data protection, and performance by implementing message archiving through deployment of Symantec Enterprise Vault for Exchange. Reduced storage of non-protected messages by eliminating use of local PST files.✔ Oversaw migration of enterprise Citrix farm to new data center location from design and implementation planning to migration planning and user communication.✔ Directed SharePoint deployment project working in collaboration with third-party vendor, web developers, and business users to serve as web portal replacement and collaboration tool.

Duluth, Georgia

In this role, I delivered enterprise Windows Systems for billion dollar line of business within HD Supply; I oversaw administration and design for all line of business Windows Systems Architecture and infrastructure servicing remote locations in southeast; I headed system engineering and support group, providing guidance on use of team resources to exceed project and support goals.Some of my key accomplishments:✔ Improved performance, scalability, features, and stability and reduced terminal service issue call volume through migration from Terminal Services to MetaFrame supporting thin client user environment.✔ Technical lead for migration of line of business Exchange environment to HD Supply Exchange environment; allowed for successful rebranding of business unit.✔ Spearheaded network remediation for all branch sites post-acquisition including: Re-IP of all devices, upgrade of structured cabling infrastructure, configuration and deployment of Cisco routers and switches, and turn-up of MPLS WAN. Branches improved to meet minimum standards in adherence.✔ Managed plant location deployments through planning and implementation of network, telecom, and systems.✔ Supervised DST system updates; organized resources for risk remediation of system devices and provided progress reports to stakeholders.

As the Network Administrator, I provided desktop support for 40 end- users; I also oversaw Windows server administration, PC procurement and maintenance, and general LAN administration. Some of my key accomplishments:✔ Implemented and administered Citrix MetaFrame Server, file and print services, MAS 200 Server, SQL 2000 Server, Retrospect Backup Suite, Visual Source Safe, Ghost Enterprise Edition, NFuse Portal Server, and Domain Controllers. ✔ Oversaw internetworking connection management – CAT-5 Cabling, WINS/DNS/DHCP and VPN; asset inventory tracking; and software licensing compliance.