Brian Lampert Email & Phone Number

Bourbonnais, Illinois, United States

Bourbonnais, Illinois

COMPANYThe firm manages 38 franchise operations. SCOPEI oversee seven units and manage 7 General Managers with 180 Staff. I am accountable for $10M in annual Sales.LEADERSHIP/RESULTS* Grew sales 6% year-over-year and transactions 3.5%, streamlining operations and creating a culture of accountability.* Increased speed of service in drive through by an.

Greater Chicago Area

COMPANYThis operations involves a chain store of bakery-café fast casual restaurants in US. SCOPEManaged four cafés with millions in annual sales. Directed 250 employees.LEADERSHIP/ACHIEVEMENTS* Earned #1 out of 8 District Managers, leading company in lowest opportunity costs for food, labor, and guest experience. Exceeded EBITA YOY.* Ranked #1 in guest.

Greater Chicago Area

SCOPEI was the General Manager of two bakery cafes with A=accountability to develop Assistant Manager into General Manager, and implement best operating practices.LEADERSHIP/ACHIEVEMENTS* Improved cafe's operating performance through increase in revenues, talent development, and improvements in goest services.* Mentored Assistant Manager into General.

Highland Park And Glenview, IL

Recruited to turnaround two poor performing bakery cafes.* Increased sales significantly and streamlined entire operations to make cafes more profitable; focused on food, labor, guest experience, and operational excellence.* Used key business metrics to dig into issues, opportunities, and develop quarterly improvement plans.

Round Lake Beach IL

• Interviewed, hired, and prepared training schedules for 12 new hires per month. Developed and coached new and tenured associates to adhere to Panera standards and service excellence.
• Consistently met labor budget weekly goals by using only 50% of accepted hours.
• Cross-trained 60-associates in six-modules, achieving 100% of talent development goals.
• Guaranteed standards were consistently met by conducting site evaluations, developing corrective action plans, assigning owners to each action, and clarifying consequences for non-compliance.

Ordered and maintained $60K of monthly inventory for café. Posted payroll, processed invoices, and communicated with corporate on all reporting. Instrumental in opening first drive-thru in franchise history.* Developed talent by training and coaching 60 associates on SOS time and operational standards.* Improved safety and cleanliness, developing and.

Greater Chicago Area

COMPANYI launched a fast casual comfort food restaurant in Chicago, ILSCOPEI supervised 20 staff for in-house restaurant and catering. I built a secured location and managed all startup requirements: led legal agreements and negotiations with landlords, developed menus, created relationships and protocol with food distributors, vendors and service.