• Designing a diverse range of digital and print products for a variety of clients• Breaking down large challenges into achievable goals• Thoroughly studying clients’ brands and businesses, ensuring that key brand and style elements are applied consistently while generating creative content across their channels• Collaborating directly with clients and teammates, often taking on a leadership role in client projects and guiding marketing campaigns• Proactively seeking and applying feedback before, during, and after product development

• Graphic design, illustrations, motion graphics, and animations for paid advertisements, banners, emails, social media posts, and products, as well as visual assets meant to accompany written content, such as product announcements, blogs, and educational articles• Wrote copy (both short and long-form) for all content listed above• Built marketing campaigns in collaboration with the Product and Marketing teams• Translated feedback from CS teams and customers into actionable changes for content and products• Helped grow revenue from Bonanza’s Partner Program by over 40% using social media campaigns, guest blogs, and email outreach• Performed research for content, including SEO, Google Analytics, Alexa, internal data, and competitor research• Followed design briefs, brand voices, and style guidelines for all 3 entities• Curated daily content for Bonanza's social media accounts, analyzed content performance, and handled social interactions• Coordinated PR opportunities and served as public contact point

• Provided customer support for both shoppers and sellers on Bonanza (email, live chat, & phone)• Gained experience in e-commerce user stories, problems, and solutions

• Trained new employees, servers, and baristas• Education regarding company culture and brand• Honoree in 2015 company-wide awards

• Assisted with copy editing, social media, advertisements, and product photography• Gained experience in operating and maintaining parallel physical & e-commerce storefronts