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Brian Lema is listed as Copier Support at Ricoh at Ricoh USA, Inc., a with 15406 employees, based in Durham, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Brian Lema.
Brian Lema previously worked as On site Technician at Ricoh Usa, Inc. and Copier Support at Duke University. Brian Lema holds Computer And Information Systems Security/Information Assurance from Saint Augustine’S University.
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Brian Lema is a Copier Support at Ricoh at Ricoh USA, Inc..
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Raleigh-Durham-Chapel Hill Area
• Maintains 100% accountability for all Ricoh copier and printer equipment at 200+ locations across Duke University Health System• Executes Tier 1 copier and workstation printer support, ensuring testing and running printing quality• Managing initiative to replace end of life copiers and printers to provide updated equipment to clients• Maintains 60-minute MTTR (mean time to repair) and provides excellent customer experience
Raleigh-Durham, North Carolina Area
• Managed inventory for Xerox, Sharp, Milner, and Ricoh copier and printer equipment at 200+ locations across Duke University Health System• Executed Tier 1 copier and workstation printer support, ensuring testing and print quality• Managed approx. 2,500 copy and printer equipment per year, logged and analyzed repair documentation and reporting to streamline billing • Maintained top customer experience with 60-minute MTTR (mean time to repair) • Managed on-site hardware and consumables inventory
Morrisville, North Carolina, United States
• Assembled, delivered and ensured quality control for 800+ copy machines across the state• Installed software, firmware, memory card and data security on all devices to integrate equipment into company network• Managed inventory of equipment and consumables, including analysis and database monitoring
Raleigh-Durham, North Carolina Area
• Completed approx. 7,200 requests for onsite copier and printer installation, configuration and network mapping • Maintained the performance and quality of 80+ copiers and printers via regular testing and problem diagnosis• Served as main point of contact for equipment support, delivery, relocation, and client service• Managed inventory of copy and printer equipment and consumables
Other employees you can reach at ricoh-usa.com. View company contacts for 15406 employees →
Dave Betts
Colleague at Ricoh Usa, Inc.San Bernardino, California, United States
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Guy Warner
Colleague at Ricoh Usa, Inc.Lake Forest, Illinois, United States
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Connie Searing
Colleague at Ricoh Usa, Inc.Charlotte, North Carolina, United States
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Earl Stewart
Colleague at Ricoh Usa, Inc.Washington Dc-Baltimore Area, United States
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Dan Regan
Colleague at Ricoh Usa, Inc.Medford, New York, United States
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Mike Girage
Colleague at Ricoh Usa, Inc.Suwanee, Georgia, United States
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Chris Smith
Colleague at Ricoh Usa, Inc.Boulder, Colorado, United States
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Arnold R. Cadogan
Colleague at Ricoh Usa, Inc.Dacula, Georgia, United States
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Tim Jordan
Colleague at Ricoh Usa, Inc.Birmingham, Alabama, United States
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Lisa Jarvis
Colleague at Ricoh Usa, Inc.Williston, North Dakota, United States
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Quick answers generated from the profile data available on this page.
Brian Lema works for Ricoh USA, Inc..
Brian Lema is listed as Copier Support at Ricoh at Ricoh USA, Inc..
Brian Lema is based in Durham, North Carolina, United States while working with Ricoh USA, Inc..
Brian Lema has worked for Ricoh Usa, Inc., Duke University, Ryder Supply Chain Solutions, and Xerox.
Brian Lema's colleagues at Ricoh USA, Inc. include Dave Betts, Guy Warner, Connie Searing, Earl Stewart, and Dan Regan.
You can use AeroLeads to view verified contact signals for Brian Lema at Ricoh USA, Inc., including work email, phone, and LinkedIn data when available.
Brian Lema holds Computer And Information Systems Security/Information Assurance from Saint Augustine’S University.
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