Provide end-user support as Dossier Subject Matter Expert.• Serve as liaison between field and EAM team, aiding transition to new ERP systems.• Support fleet maintenance forecasting and reporting, delivering on KPI’s.• Execute data entry, analysis, cleansing, and management, facilitating truck orders and data quality.• Test and evaluate new software updates and enhancements.• Design training content for current and future systems and processes.

Ensured smooth purchase requisition to purchase order flow for over $1B of indirect spend in Ariba. • Troubleshot Ariba and SAP technical issues, preventing repeat errors. • Provided indirect purchasing support to internal customer base (approx. 3K employees) and training in Ariba, serving organizational goods and services procurement model. • Delivered ERP development and enhancement by proposing global system and process improvements as sites’ Indirect Procurement Process Expert. • Managed vendor master data and added new approved vendors, assisting in tracking of current vendors and implementation of new vendors. • Promoted successful purchasing, receiving, and invoicing practices by providing exceptional customer service to internal customers and external suppliers. • Oversaw departmental employee onboarding and training, validating credibility and preparation of new staff to aid end-users

Maintained Global Supplier List (database including company’s supplier information and products purchased from suppliers). • Analyzed and updated audit reports, enabling review for maintenance and improvements. • Updated and created supplier quality agreements in online database, Companion, ensuring placement and accessibility.

Led internal record digitization project. • Reduced paper footprint and data collection time by digitizing equipment manuals, work orders, and other archives into SAP and maintaining local computer drives.