Brian Lipp Email & Phone Number

Peachtree Corners, Georgia, United States

Assist internal and customer teams in identifying, planning, and implementing continuous improvement projects that tie strongly to strategic business priorities to produce tangible savings and process improvements.Facilitate projects/events using continuous improvement methodologies to generate priority initiatives with measurable results, including follow-up with teams to monitor results. Analyze data to drive improvement and produce regular KPI scorecards/dashboards, ensuring relevant data is shared.Work closely with internal and customer leadership to evaluate and document savings and profit results for continuous improvement activities.Deliver best practice training throughout all levels of the customer’s organization through deep understanding of the Brightree financial and clinical performance and reporting tools.Deliver consulting support to customers adopting Brightree products and services.Partner with Brightree’s Implementation and Training teams to build best practices for customer implementations that help drive long term customer success.

Atlanta, Georgia

Assist internal and customer teams in identifying, planning, and implementing continuous improvement projects that tie strongly to strategic business priorities to produce tangible savings and process improvements.Facilitate projects/events using continuous improvement methodologies to generate priority initiatives with measurable results, including follow-up with teams to monitor results. Analyze data to drive improvement and produce regular KPI scorecards/dashboards, ensuring relevant data is shared.Work closely with internal and customer leadership to evaluate and document savings and profit results for continuous improvement activities.Deliver best practice training throughout all levels of the customer’s organization through deep understanding of the Brightree financial and clinical performance and reporting tools.Deliver consulting support to customers adopting Brightree products and services.Partner with Brightree’s Implementation and Training teams to build best practices for customer implementations that help drive long term customer success.

Raleigh, Nc

• Assist internal and customer teams in identifying, planning, and implementing continuous improvement projects that tie strongly to strategic business priorities to produce tangible savings and process improvements.• Facilitate projects/events using continuous improvement methodologies to generate priority initiatives with measurable results, including follow-up with teams to monitor results.• Analyze data to drive improvement and produce regular KPI scorecards/dashboards, ensuring relevant data is shared.• Work closely with internal and customer leadership to evaluate and document savings and profit results for continuous improvement activities.• Deliver best practice training throughout all levels of the customer’s organization through deep understanding of the Brightree financial and clinical performance and reporting tools.• Deliver consulting support to customers adopting Brightree products and services.• Partner with MatrixCare’s Implementation and Training teams to build best practices for customer implementations that help drive long term customer success.

Denville, Nj

Boost Business Systems is a Business Consulting Firm that specializes in helping small to mid-size businesses perform to their potential. Every business has problems. Our goal is to work collaboratively with you to resolve those problems efficiently and effectively.Our expertise includes but is not limited to, Business Strategy Formation and Execution, Facilitating Process Design and Improvement, Key Performance Indicator definition and monitoring, Balanced Scorecards and Vendor Vetting and Selection.

Whippany, New Jersey

- Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs.-Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes and then documenting them.-Cold-calling in order to create interest in products and services, generate new business leads and arrange meetings.-Identifying and developing new business through networking and courtesy and follow-up calls.-Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently.-Marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events.-Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals.-Developing effective sales plans using sales methodology.-Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale.-Advising on software features and how they can be applied to assist in a variety of contexts, such as accounting, manufacturing or other specialist areas.-Meeting sales targets set by managers and contributing to team targets.-Networking with existing customers in order to maintain links and promote additional products and upgrades.-Handling hardware or software problems and faults and referring on to specialist technical colleagues.-Responding to tender documents, writing proposals, reports and supporting literature.-Managing workload in order to organize and prioritize daily and weekly goals.-Contributing to team or progress meetings to update and inform colleagues.

Morristown, Nj

- Assisted in LLC formation- Developed and maintains organization website including SEO optimization.- Performs all IT needs including but not limited to equipment purchasing, RFP for new software, implementation of online legal library.- Runs monthly billing- Perform Strategic Planning and market based analysis

Denville, Nj

• Reported directly to Chief Operating Officer• Lead DMAIC performance improvement projects aligned with the execution of the organization’s strategic plan• Lead performance improvement projects aimed at the maintenance of the hospital’s Joint Commission Accreditation• Facilitated organizational efforts to control labor productivity, non-labor costs and overtime usage• Achieved a 2.3 million dollar labor productivity improvement in FY2011. • Drove the improvement and transformation of processes into our new 15 million dollar operating room suite• Led efforts to reduce intra-operative case turnaround time and reduce first case start delays on three campuses• Responsible for all enterprise-wide Lean projects focused on the reduction of non-value added steps and waste• Analyzed, scoped and determines the appropriate performance improvement methodology to plan and complete projects timely and to specified performance goals (Six Sigma, Lean, Workout and/or CAP)• Presented project work monthly in both Executive and Management forums• Collaborated with other performance improvement professionals within our nationwide health network to establish best practices• Demonstrated a minimum return of $500,000 each calendar year in bottom line and/or opportunity cost savings• Created project and/or departmental dashboards to monitor key project and/or department metrics• Performed “ad hoc” data and/or market analysis• Fluent in the use of Minitab to perform data analysis, statistical process control (SPC) and provide reports and/or presentation from that analysis• Utilized change leadership skills to align project teams with desired organizational values and resource stewardship• Member of the Quality and Patient Safety Improvement committee used to ensure clinical quality projects within the organization are relevant and maintain correct data and analysis• Trained and mentored “rotational” PI project leaders within the organization

Brooklyn, Ny

• Developed custom reports using Crystal Reports • Developed and executed project work plans• Process design and redesign• Developed Balanced Scorecard highlighting key organizational metrics• Worked directly with the executive team regarding reported metrics• Communicated with 3rd party vendor on contents of upcoming software releases to determine staff training needs• Authored test plans and acted as a resource for staff to test upcoming software releases• Planned, developed and executed training curricula• Utilized Lean and Six Sigma tools to document current process and uses this artifact to identify redundancies and other “quick wins” to improve process with minimal cost and impact

Raleigh, Nc

• Creation and execution of end user training programs• Process design and redesign while implementing Home Health software package• Authored and executed test plans for clients in conjunction with upcoming software releases• Worked with the clients’ clinical and financial departments to improve current processes• Supported business process improvement, planning and implementation• Worked with users and IT departments to define software enhancement specifications• Worked with client IT departments to develop custom reports using Report Builder and Crystal Reports• Worked with clients to determine relevant project metrics to maximize return on investment

Tinton Falls, Nj

• Managed a group of 5 customer support analysts• Improved internal customer support processes• Scheduled, trained, mentored and monitored the performance of customer support analysts• Liaison for client escalations. Worked to manage those clients to provide solutions and maintain client satisfaction

Tinton Falls, Nj

Bs, Technical Management

Education record

Education record

Ms, Healthcare Management