Brian Anderson Email & Phone Number

Atlanta, GA, US

Atlanta, Georgia, United States

Atlanta, Georgia, United States

I am passionate about customer experience and innovation since they go hand-in-hand. I love empowering my entire organization to become more human-centered, not only for our customers' experience but the employee experience. Always looking to improve how we develop, deliver, and support our products and services across diverse industries such as the buying.

Atlanta Metropolitan Area

I teach Design Thinking, HCD, and Innovation to students as well as to companies and groups throughout the state of Georgia.

Atlanta, Georgia, United States

Responsible for transforming Cox Enterprises and its affiliate companies (e.g. Cox Communications / Cox Automotive) to be more human and customer-centered through awareness, training, platforms, processes, and talent.

Greater Atlanta Area

Greater Atlanta Area

Greater Atlanta Area

Chief UX Architect for a wide range of network security & management products and services. Responsible for all aspects of customer research, requirements definition, alignment with design standards, and development of all user-interfaces (internal and external facing), including a device-agnostic mobile design strategy. I set the strategic direction of.

Member of a multi-disciplinary team responsible for overhauling the centralized management software controlling thousands of individual security devices. Helped to overhaul the requirements and development process at IBM from a waterfall development methodology into a very streamlined and effective Agile development model, pioneering the use of scenarios.

Greater Atlanta Area

Member of a small usability team charged with UI design and ergonomics for a suite of mobile smartphones. Developed wireframes of new screens, menu structures and flows, icons, as well as conducted usability testing of products in various stages of development. The Panasonic Mobile unit operated independently of Panasonic and was charged with expanding.

Greensboro/Winston-Salem, North Carolina Area

Lead usability engineer for team that developed and introduced AT&T's Intranet Portal, once used by more than 100,000 employees. Translated dozens of HR forms into Intranet applications so that employees could self-serve themselves, saving millions of dollars per year and reducing transaction processing time from days down to minutes / seconds. Improved.

Greater Nashville Area, TN

Solely responsible for the usability of Nortel's hardware switch documentation that was provided to end users in printed form, on quarterly CD, and on the Internet.

Dayton, Ohio Area

Summer internship. Focused on a generic online banking solution that could be sold to small banks that could not afford a custom solution. Also involved in research and design for a completely teller-less branch in major cities.

B.A., Psychology

Judge on the Honor Council Pledge class president of Pi Kappa Phi fraternity, Alpha Alpha chapter Undergraduate research assistant

High School, General Studies

Commissioned as a Captain, Assistant Brigade Ordinance Officer

M.A., Human Factors / Experimental Psychology

Full scholarship with stipend Graduate research assistant