Brian Manuel Email & Phone Number

Lake Charles, Louisiana

• Orchestrate all growth, operations, and financial performance of a local hospice agency.• Achieved agency of the year and recognition as 1 of 6 national agencies in the top 5% of CAHPS scoring for 5 consecutive years.• Amplified operating income by 20%, realizing highest customer service results and quality score in the company. • Oversee 75 clinical and ancillary staff, 7 physicians, and $12.5MM+ budget to promote, coordinate, and deliver in-home and facility care in compliance with healthcare regulations. • Mobilize orientation and training for 4 new administrators across Louisiana region; recruit and hire 100+ personnel.

Lake Charles, Louisiana Area

• Doubled territory sales and serviced existing referral sources to increase agency growth.• Spearheaded education and in-service programs to 125+ home health, physicians’ groups, and hospitals on identifying hospice eligible patients.• Assisted in coaching and evaluating 8-10 staff and managers to improve performance.

Sulphur, Louisiana, United States

• Fostered overall leadership and direction of the church plant, acting as first senior pastor.• Provided pastoral care, counseling, and development/training of a new leader.

Lake Charles, Louisiana Area

• Developed care plans for 250+ annual hospice patients via cross-functional collaboration with 25+ marketing, social work, and case management staff.• Delivered community education and in-service programming for 20-30 referral sources.• Operated on agency leadership team, developing 15-20 staff members and improving employee retention while addressing customer complaints.

Lake Charles, Louisiana Area

• Grew property management company over 2 years; located, purchased, and serviced commercial and residential properties.• Built and maintained relationships with 25+ vendors, contractors, and tenants.

• Ministered to 125+ weekly students and families from middle school through college. • Managed 50+ weekly interns, church staff, and volunteers across operational functions.• Coordinated 6-8 yearly events with area student pastors, attracting 100 to 8,000+ attendees per event.

Armuchee, Georgia, United States

• Oversaw spiritual growth of the youth congregation, developing and implementing a discipleship program for students aged 12 to 18.• Trained and equipped youth volunteers while managing a student ministry budget.

Gulfport, Mississippi, United States

• Provided counseling services to 50-60 patients per month on eternal salvation, denial of present situation, grief, terminal disease understanding, and the dying process. • Teamed with social workers, nurses, and office staff to ensure proper patient care.

Greater Biloxi Area

• Implemented an effective discipleship program for students aged 12 to 18.• Coached and trained youth volunteers, conducted hospital visits, and served as an active, non-voting member of all church committees.