Brian Mcdonald Email & Phone Number

Dublin Ireland

Work closely with business and IT to deliver SharePoint projects for Garda, Prison & Probation services. Deliver the required SharePoint 2013 environments as per project charter, and design documents including the necessary firewall and network changes and virtual machines. (VMware)Prepare concise reports and communications that are tailored to different levels of management.Handover of project deliverables to Service Delivery team.

Dublin

Responsible for Software Engineering projects, IT & product support•Work closely with technical architect, UI/UX specialists and account managers to define customer requirements, ensuring the customer requests are aligned with product strategies.• Lead and manage the development of a portfolio of projects from the initial definition of customer requirements, through to final acceptance, deployment and on-going support using an agile methodology, each release lasts 8 weeks, which consists of 3 times 2 week development sprints, plus 1 release packing and 1 planning sprint. • Manage all aspects of the project delivery including charter, methodology, budget & scope, plan, communications to sponsors, tracking all issues, risks and decisions. • Supplier relationship management with key 3rd Party service providers that host Avvio’s platform

Dublin

•Work closely with business owners to define business requirements, ensuring they are aligned with both business and IT strategies.•Business Partner that managed the relationship between Hertz Europe Shared Services departments and IT. Single point of contact for all communications and business initiatives and escalations. •Lead and manage the development of a portfolio of IT projects from initial definition of business requirements, through final acceptance, deployment and on-going support•Supplier relationship management with key 3rd Party service providers. •Create weekly and monthly dashboards for management and business owners on services provided and team accomplishments, covering people, projects, process improvements and service levels.Major Achievements• Managed customer self-service / POS projects, using kiosks and software from NCR, used in airports for Check-in and credit card processing. • Managed the delivery of all changes to Hertz - Probus Insurance systems.• Implemented Oracle financial modules for ACE Rent a car division (Hertz acquisition) for Australia and New Zealand, using internal business analysts and a 3rd party technology partner.• Implemented Sourcing, iSupplier portal, and iProcurement modules for all European’s vehicle distribution spend for Hertz European Corporate countries, using internal business analysts and external consultants.• Delivered a European Fleet procurement project that migrated all of Hertz’s European Fleet expenditure to Oracle e-business suite • Project managed the update of Hertz applications for Single European Payment Area compliance.• Integrated Hertz Insurance Claims management application with Oracle Accounts Payable for Hertz Australia.• Implemented all core Oracle finance modules for Hertz China in Shanghai.

Dublin

Filled three different roles in AOL, a) Development manager for Registration team b) QA manager for the European Billing / Registration and Data warehouse teams, c) Operational support managerMajor Achievements: •Delivered a complex Billing project for AOL, that implemented a new method of Direct Debit Registrations via 4 different registration channels .•Delivered a customer self-care system to allow AOL members to re-activate their AOL accounts, without having to contact AOL’s call centres •Part of the Global Business Technology team that developed a new AOL Registration Platform, on BEA Weblogic, using Java Server Faces framework.•Responsible for the introduction of test Automation to the Business Technology group using Mercury Quality Centre.

Dublin

•Responsible for a team that varied in size up to 20 IT professionals, software developers, business analysts, DBA, system admin’s and application support analysts in a variety of roles.•Facilitate the business to re-design and/or improve their business process and transactions using Enterprises solutions purchased (SAP) or built internally. •Managed an annual budget (operational & capital expenditure) for all IT European Spend to ensure most cost effective solutions are implemented. Major Achievements: • Managed a strategic initiative for IONA, to implement a complex CRM project for sales & marketing. . Solution was deployed on MS SQL server, IIS and integrated with MS Exchange•Managed numerous Financial & HR projects, including a time & expense system for professional services, a major SAP upgrade, a Euro conversion project, plus a HR system implementation, using external system integrators.•Built a knowledge base for employee & customer self-help.•Deployed a Customer service and Engineering bug tracking system (PeopleSoft) .

San Francisco Bay Area & Dublin

•Responsible for a team up to 25, including helpdesk analysts, operators, network specialists, business analysts and developers•Managed an annual budget (operational & capital expenditure) for all IT European Spend to ensure most cost effective solutions are implemented. Major Achievements: •IT project manager for a strategic Enterprise Resource Planning (ERP) initiative for Claris, from the initial funding & business case to the final global implementation. Project deployed SAP Modules SD, MM, PP, FI, CO in 2 sites (San Jose, Dublin) over an 18 month period, under the $10 million budget and on-time, working with a team of 20 SAP specialists, which included E&Y as our system integrators.•Managed the development of an international sales forecasting system, utilising our sales information to generate a six month rolling forecast. line,