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Embarking on a journey through the luxury hotel management sector over 25 years ago, I have meticulously woven a career that intertwines profound operational expertise with a relentless pursuit of excellence in guest service and experience. My tenure in the industry has not only been about maintaining standards but elevating them, ensuring that every establishment I’ve managed not only meets but perpetually surpasses our esteemed guests' expectations.My leadership in the realm of luxury hospitality has been recognized on international platforms, with accolades including the prestigious Condé Nast Reader Choice Award and Travel and Leisure Reader Choice Awards for both the property and self alike. These awards are not just a testament to my commitment towards excellence but also a reflection of the collective efforts of the teams I have had the privilege to lead and mentor.My approach to staff development is deeply rooted in employing motivational dynamics and innovative strategies, ensuring that every team member is not only adept in their role but also consistently evolving in their professional journey. My articulate communication across all corporate levels has facilitated the creation of synergies between ground teams and executive leadership, ensuring a unified, strategic approach towards achieving organizational objectives.In recruitment, employment, and training of management personnel, my innovative and strategic approaches have consistently maximized results, ensuring sustained success and continuous growth for the establishments I have managed. My strategies are meticulously crafted and adaptable, ensuring alignment with organizational goals and responsiveness to the ever-evolving landscape of the luxury hospitality industry.Specialties:Area DirectorHotel ManagementRoom/Operation ManagementSales & Marketing ManagementStrategic ManagementRevenue ManagementMy focus has always been to intertwine quality, luxury, and unparalleled service, ensuring that every guest experience is not merely a stay but a story, intricately woven with the finest threads of hospitality and luxury. I am excited to explore opportunities where my seasoned expertise and innovative approaches can drive the next chapter of luxury hospitality.#leadership #hospitality #hotelier #management #humanresources
Lotte Hotels And Resorts
View- Website:
- lottehotel.com/saigon
- Employees:
- 149
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Independent DirectorLotte Hotels And ResortsSeoul, Kr -
General ManagerGrand Intercontinental Seoul Parnas Sep 2018 - PresentGangnam-Gu, Seoul, KoreaAs General Manager of InterContinental Seoul COEX from 2019 to 2021, I led with an eye for innovation and resilience, navigating a transformative period in hospitality while reporting directly to the CEO of Parnas Hotel Group and IHG's Senior Director of Operations.Highlights & Achievements:Strategic Repositioning: I revitalized the property through targeted renovations, fresh branding initiatives, and elevated service standards, setting new benchmarks for guest experience and satisfaction.Record-Breaking Performance: Delivered the hotel’s highest historical metrics, with industry-leading gains across revenue streams and customer satisfaction scores, fostering a culture of excellence and accountability.Wellness Leadership: $13 million reimagination of Club Metropolitan, establishing it as Seoul’s premier fitness and wellness destination.Signature Events & Collaborations:Asia’s 50 Best Restaurants Gala: Hosted this high-profile event, marking a South Korean debut and showcasing the property as a cultural epicenter.Formula E Partnership: Introduced Formula E, generating substantial revenue and setting a new standard for integrated hospitality and event experiences.Lobby Art Gallery Initiative: Partnered with London’s StART Gallery to launch an art gallery in the lobby, setting a trend in luxury hotel art curation.Industry Recognition:Travel + Leisure Asia Awards: Honored as #1 Best General Manager in 2024 and 2023, with the property recognized as a top city hotel in South Korea.Condé Nast Traveller Top 30 in Asia: Achieved a top regional ranking in 2021.Michelin Recommends: Secured Michelin recognition for two fine dining establishments.Through these initiatives, I brought a visionary approach to property management that balanced growth with a commitment to quality, culture, and community impact.
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General ManagerGrand Intercontinental Seoul Parnas & Intercontinental Seoul Coex Dec 2019 - Jan 2022Gangnam-Gu, Seoul, Korea
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Resident ManagerHotel Mulia Senayan Nov 2016 - Aug 2018Greater Jakarta Area, Indonesia -
Eam - Sales And MarketingGrand Hyatt Seoul Mar 2010 - Feb 2016Korea -
Area Director Of Sales And Marketing - North AsiaHyatt Hotels Corporation Mar 2011 - 2015Korea -
Eam Rooms Division / Director Of RoomsGrand Hyatt Seoul Nov 2006 - Jan 2010Korea -
Assistant Director Of RoomsHyatt Regency Chicago Aug 2005 - Nov 2006 -
Front Office ManagerHyatt Regency Chicago 2004 - 2005 -
Executive HousekeeperHyatt Regency Huntington Beach 2003 - 2004 -
Opening Front Office ManagerHyatt Regency Huntington Beach 2002 - 2003 -
Executive HousekeeperPark Hyatt Los Angeles 2001 - 2002 -
Revenue ManagerPark Hyatt Los Angeles 2000 - 2001 -
Reservation ManagerHyatt West Hollywood 1999 - 2000 -
Assistant Executive HousekeeperPark Hyatt Los Angeles Sep 1998 - Mar 1999Los Angeles -
Assistant Guest Reception ManagerPark Hyatt Los Angeles Jan 1997 - Sep 1998Los Angeles -
Corporate Management TraineePark Hyatt Los Angeles May 1996 - Jan 1997
Brian Harris Skills
Brian Harris Education Details
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Estudio Sampere Madrid / El Puerto De Santa Maria
Frequently Asked Questions about Brian Harris
What company does Brian Harris work for?
Brian Harris works for Lotte Hotels And Resorts
What is Brian Harris's role at the current company?
Brian Harris's current role is Independent Director.
What is Brian Harris's email address?
Brian Harris's email address is br****@****ail.com
What schools did Brian Harris attend?
Brian Harris attended University Of Arizona, Estudio Sampere Madrid / El Puerto De Santa Maria.
What are some of Brian Harris's interests?
Brian Harris has interest in Gastronomical Delights, Gallery Hopping, Bicycle Riding, Hiking, Biking, Wine Tasting, Currency Collecting, Swimming, Outdoor Photography.
What skills is Brian Harris known for?
Brian Harris has skills like Hotel Management, Hotels, Hospitality, Leadership, Management, Revenue Analysis, Hospitality Industry, Hospitality Management, Sales, Pre Opening, Strategic Planning, International Sales.
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Brian Harris
Greater Chicago Area -
Brian Harris
Greater Vancouver Metropolitan Area7gmail.com, dixonnetworks.com, gmail.com, currenciesdirect.com, nets.eu, interiorsavings.com, currenciesdirect.com3 +447834XXXXXX
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Brian Harris
Washington Dc-Baltimore Area5umw.edu, l-3com.com, l-3com.com, caci.com, caci.com4 +170384XXXXX
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Brian Harris
Financial Services Representative At Harris Capital Advisors L Certified As An Mbe With National Minority Supplier Development Counsel | Member Association Of Black Estate Planning ProfessionalsBloomfield, Ct
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