The Telecom Management Industry Research Alliance is a collaborative group of professionals focused on advancing the fixed and mobile telecom management industry. By aligning multi-functional professionals operating across the full spectrum of fixed and mobile telecom management activities, this organization is committed to the future growth and success of the industry.AOTMP is an information services company focused on driving efficiency and performance into enterprise fixed and mobile telecom environments. Our proprietary framework, methodologies and industry best practices bring a unique and disciplined approach that delivers significant and measurable improvement in financial and operational efficiency to our clients’ telecom management programs. From Fortune 500, small and medium businesses, to public sector markets and industry suppliers, organizations seeking to reach peak performance with their fixed and mobile management programs turn to AOTMP and our Efficiency First® Framework and Efficiency First® Engine. Our industry thought leaders, global knowledge, proprietary performance index, certification programs, and unparalleled benchmarking data drive a complete telecom environment management approach.

Front Porch Strategies is a full-service marketing firm based in Brownsburg, Indiana. We specialize in bringing big ideas, professional service and creativity to small businesses throughout our community and the midwest.Introduced new concepts and ideas into a market place dominated by typical big box firms.Key Accomplishments:* Helped several businesses raise revenue by 15% or more in 2010, 18% in 2011 and first quarter 2012 by introducing new marketing ideas and approaches.* Designed a new sponsorship package to help an INDYCAR team from the UK gather new North American sponsors; corporate sponsor representative, maintaining growth in corporate/team relations via communications & social media.* Created new and traditional media for a Congressional Campaign, including email, social media, print, television and radio. Script writing and commercial production included.* Developed brand, logo and standards for U.S. Senatorial Campaign for 2012 cycle.* Contracted image and PR consultant for State of Indiana Attorney General.* Launched new product line for web-based company for U.S. military/veteran products

Challenged to market and brand the Indy location. Produced all marketing materials including sales presentations, RFP’s, and social media while directing advertising for regional location. Led sales team in business development activities. Served as Public Relations representative with accountability for all media releases and relationships.Key Accomplishments:* Re-branded Indianapolis location with new logo and new marketing materials increasing sales from $1.5M to $3.25M annually.* Originated 5 new national accounts within a one year period worth $500K in annual revenues.* Formulated company strategic plan to combat 6 years of damaged reputation that included customer focused programs, social media and public relations that resulted in acquiring new state and local contracts.* Initiated a local branch customer feedback program used nationwide by the company. Initiated an online program allowing customers to document service experience.

Managed inbound/and or outbound site operations to ensure that the operations staff executes service agreements at, or above the customer’s standards.Managed and oversaw administrative functions to ensure all paperwork was processed efficiently and in a timey manner and met all compliance requirements.Utilized superior communication skills to motivate staff and develop effective working relationships with peers, executives and clients.Trained and certified new employees on all performance standards.Kept abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, and networking.

Managed and oversaw fleet of senior LTL drivers, carrying JIT freight, including administrative functions to ensure all paperwork was processed efficiently and in a timely manner and met all compliance requirements.Researched and complied all state and federal DOT standards needed within my team.Coordinated with customer service department to ensure good communication with the customer in regards to time.Conducted quarterly review with team members of fleet, worked to improve new drivers.Created a Manager-Ride Along program, putting the manager of the fleet into a truck with a driver and getting out on the road. This led to an increase in retention; employees were able to meet with their manager along the routes and able to better communicate problems and offer solutions.