Brianna Piper Frawley Email & Phone Number

United States

Toronto, Ontario, Ca

League is a technology-focused health company powering the digital transformation of healthcare. Employers, pharmacy retailers, healthcare providers and payors use our award-winning platform to deliver integrated and personalized health experiences that drive consumer engagement. Hundreds of thousands of people across the world use digital health platforms powered by League to access, navigate and pay for care.

Chicago, Illinois, Us

CommonSpirit Health (formerly known as Catholic Health Initiatives- CHI)

Blackrock, Co. Dublin, Ie

Project and account management throughout the client engagement process, including: • Workflow and process design with client leadership to guide value realization and change management • Creating and maintaining daily, weekly, and monthly project plans and status cards to align with current project scope and timelines • Facilitating communication and serving as liaison between internal and client stakeholders throughout the deployment process, to enable project and workflow design that meets client requirements and guides value realization • Crafting and measuring targeted Key Performance Indicators (KPIs) that align with client goals and objectives for clinical, operational, and patient experience workflows• Developing client training programs to best help both clinical staff and patients engage with and understand the system• Monitoring and managing metrics and KPIs after go-live to optimize client success and drive improvements • Providing detailed analysis on system utilization and value realization • Organizing and executing post-live enhancement plans and issue tracking strategies to optimize client success, enhance support, and drive improvements • Serve on inaugural internal Employee Advisory Group

Verona, Wi, Us

As an implementation consultant focused on healthcare software implementation, I worked side by side with Epic’s clients to achieve on-time and on-budget installations of Epic's healthcare software.• Oversaw multiple hospital electronic health record (EHR) implementations simultaneously including system design, workflow validation, software testing, end-user training management, go-live issue resolution, post-live workflow optimization, and targeted post-live Key Performance Indicator reviews• Monitored the day-to-day management of current project scope and execution, including establishing critical paths for analyst teams and holding them accountable for meeting deadlines • Improved internal company-wide materials, including spearheading predictive analytics projects and growing an interdepartmental team of predictive analytics project owners • Mentored two new Epic employees, giving advice and coaching on how to grow and be successful at Epic• Promoted to the position of Application Manager with direct project supervision of the Application Coordinator Certifications: Cadence (scheduling), Grand Central (fka ADT - patient movement), Prelude (registration), Referrals, Reporting, and Welcome (patient kiosk)

Davis, California, Us

Notre Dame, In, Us

Notre Dame, In, Us

Bachelor'S Degree

Education record

Education record