Sarah Belaustegui Email & Phone Number

Building the future of employee health: League’s award-winning technology helps organizations like Uber, Lush, Shopify and Unilever control costs, boost utilization and take care of their people. ● Act as a strategic and trustworthy partner between clients and League ● Demonstrate core problem solving and presentation skills to deliver a successful implementation and onboarding ● Project manage the implementation of League’s platform and services for clients in an efficient, scalable, and high quality manner● Motivate, guide and communicate regularly with internal teams, such as Sales, Product, Customer Success, Customer Care, Marketing and Engineering to ensure clarity on customer requirements; act as the one point of contact communicating changes and updates to the necessary teams

Charleston, South Carolina Area

Lead client-facing project management responsibilities to help clients achieve their strategic business and technical objectives. - Deliver projects within framework of scope, time, and cost to agreed levels of quality, and within the organization’s project management framework- Coordinate project responsibilities; managing and influencing internal and external project team members- Ensure accurate documentation and reporting of the status of all projects; tracking and managing project milestones, risks, and resource plans. Maintaining accountability for overall quality of the project; quickly addressing and mitigating escalations- Effectively manage expectations of stakeholders involved in a project- Provide input to Project Office on implementation best practices and processes- Effectively manage project team conflicts, building collaborative partnerships with stakeholders and gaining consensus

Charleston, South Carolina Area

Responsible for ensuring the successful implementation of the Benefitfocus Marketplace by providing product and implementation expertise, working with customers to understand their business requirements and helping to configure and test the solution• Lead discovery engagements, as well as learning and information sessions to configure solution architecture based on client business rules.• Uncover how a customer defines success, identify gaps and add value to increase operational efficiency• Work directly with customers to test, troubleshoot, research and resolve questions and issues with configurations or best practices.• Guarantees a smooth transfer from the customer’s legacy systems to the company’s solution platform.• Manage 5-10 concurrent customer projects at any given time

Charleston, South Carolina Area

Operational efficiency, project management and event management consulting services offered to small companies.

Charleston, Sc

Implemented critical processes and organizational discipline necessary to scale up a small, but quickly, growing business.-Reviewed and improved operational efficient practices-Ran project management for participant material creation-Responsible for email automation and landing page marketing-Implemented a new business development process to increase sales -Worked with “LeadPages”, “Drip” , “Better Proposals” platforms

Arlington, Va; London, Uk; Charleston, Sc

Provided organization and business unit leaders with operational best practice processes that provided broad impact on overall goals -Produced and managed logistics for training events for the Talent Management Business Unit -Developed and implemented improved processes to achieve higher participant satisfaction -Revised and integrated operational processes across other business units as requested to support their business goals, reduce overall company complexity and improve efficiency -Developed and implemented process for new products as requested that draw on established best practicesProvided management leadership of resources involved in operational activities across the firm -Cross-functional team leader for operational process improvement across the firm -Created, deployed and achieved a $1.5M budget -Managed and developed 8 people in tiered structure -Maintained high level of customer service and satisfaction

Recognized by senior management and clients for contributions to exceeding business goals by creating high levels of customer service and satisfaction by consistently improving processes, and usefulness of interactive communications. -Executed plan to improve the quality of recruitment and retention for events for senior executive clients. -Created platform to expose what materials sent to our clients for internal transparency and self-control.Top 2006 sales campaign performer; bringing in 14 new clients for the Finance Practice. Arranged over 160 sales meetings with senior finance executives, increasing sales of membership by $684,000.