Brianne Gumper Email & Phone Number

Parchment, MI

I manage a diverse team of fifty hard working individuals. We strive to create the best member experience through all methods of contact, while driving progress towards the Credit Union's strategic goals.I have exceeded sales goals each year, implemented training programs, participated on strategic projects, coached for sales and service metrics, and.

Plainwell, Michigan

I coached branch personnel to provide friendly, responsive service to all members while ensuring operations were conducted in accordance with policies, legal, and regulatory requirements. I successfully tracked individual employee progress and conducted performance appraisals for 15 employees at my head quartered branch while being assigned to manage up to.

Mattawan

I coached and redirected tellers to behaviors that support the Credit Union mission while supporting the branch manager with decisions regarding improving branch practices and procedures. I also participated and scheduled one-on-one coaching sessions with tellers and solved problems and delegated responsibilities to team members. During this time, I.

Mattawan, MI

I input and evaluated loan applications while building relationships and books of business. I completed loan contracts by explaining provisions, and obtaining signatures. I answered member's questions and concerns regarding their financial health and as a certified financial counselor, would set up budgets and counseling sessions to train membership. I.

Kalamazoo, Michigan Area

Processed account transactions, opened accounts, answered member inquiries and educated team members and the membership on products and services. I was responsible for greeting people warmly, and directing them to the appropriate service representative. I also had to balance currency, cash, and checks in cash drawers.

Kalamazoo, Michigan Area

I partook in all general administrative and clerical support services as well as advocated for student's career growth. My responsibilities in this included preparing cover letters, resumes, interviewing documents, and forms for students. I also recommended, scheduled and participated in career coaching sessions and interviews. I promoted and explained.

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services, 3.87

Associate Of Arts - Aa, Business Administration And Management, General, 4.0

Activities and Societies: Phi Theta Kappa, HonorsI studied at Kalamazoo Valley Community College following high school to take the.

High School, 3.65

Activities and Societies: National Honor Society, Students Against Destructive Decisions, Peer Assistant LeadersI graduated in the top 30.