Brian Ortiz Email and Phone Number
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With over 25 years of experience in the hospitality and real estate industry, I am a passionate and dedicated Community Association Manager who strives to deliver exceptional service and value to my residents. I have a Bachelor of Arts in Hospitality Business from Michigan State University, and I hold the credentials of Community Association Manager (CAM) and Illinois Licensed Real Estate Broker. As a Community Association Manager at Sudler Property Management, I oversee the operations, maintenance, and financial performance of a large high rise condominium association. I work closely with the board of directors, vendors, contractors, and staff to ensure compliance with the governing documents, state and local laws, and best practices. I also communicate effectively with the owners and residents, addressing their inquiries, concerns, and requests in a timely and professional manner. Some of my key skills include hospitality, property management, project management, operations management, real estate, budgeting, customer service, and problem-solving.
Sudler Property Management
View- Website:
- sudlerchicago.com
- Employees:
- 255
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Sudler Property ManagementChicago, Il, Us
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Community Association ManagerSudler Property Management Jul 2021 - PresentChicago, Illinois, Us
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Real Estate BrokerHomesmart Connect Real Estate Jul 2006 - PresentArlington Heights, Il, UsIllinois Licensed Real Estate Broker since 2006. Residential Property Sales, Purchases and Leasing.2016 Executive Club Award2017 Executive Club Award -
Property ManagerFirstservice Residential Illinois Aug 2019 - Jul 2021Dania Beach, Fl, Us -
Assistant Property ManagerFirstservice Residential Illinois Jun 2018 - Aug 2019Dania Beach, Fl, UsAssists the Property Manager in the administration of the property, including project management, budget execution, building maintenance, leadership, staff supervision, scheduling and resident relations. Income and expense management, invoice payment and submission of charges to owner accounts. Process paperwork and correspondence related to unit sales and leasing. Maintain property records for lease tracking, COI’s, storage and bike registration. Schedule and coordinate freight elevator and common area amenity reservations. Maintain homeowner files, coordinate new resident orientations and publish weekly building updates. Conduct building inspections and address issues as required. Serve as a point of contact for residents, staff, owners, Board of Directors and vendors. Active Community Association Manager (CAM) license. Formerly Draper and Kramer Condo 6/2018-4/2019. DK Condo was acquired by FirstService Residential 5/2019.
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Transitions Department - Property ManagementWestward Property Management Jul 2015 - Jun 2018Responsible for all collection duties and for initiating legal activity on behalf of the condominium associations. Process refinance and closing related document requests including condo loan questionnaires, Association disclosures, and paid assessment letters. Execute ownership changes in the PMS, Buildium, and assist with arranging moves and deliveries in buildings.
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Assistant Director Of HousekeepingFairmont Chicago, Millennium Park Sep 2004 - Feb 2006Chicago, Illinois, UsOversaw daily operations of full service Housekeeping Department, including an in-house laundry plant & valet. Designed standard training, service practices, and mystery audits to ensure staff were achieving expectations. Purchased and allocated inventory within budget for rooms, linens, amenities, equipment & cleaning supplies. Created and implemented new procedures to schedule the 150+ staff, which allowed an instant check of staffing as occupancy levels changed. -
Guest Services ManagerWyndham Hotels & Resorts Jun 2003 - Sep 2004Parsippany, Nj, UsLeader of Front Desk, Reservations, PBX, Concierge, Bell/Door Staff, Gift Shop, Business Center, and Valet. Implemented Express Check Out system that increased departure satisfaction scores and reduced labor expenses. Prepared the monthly Rooms Division P&L statement response and variance reports. Supervised PMS, Fidelio, which included upgrades, reports, hotel data amendments and server troubleshooting. -
Assistant Director Front OfficeFairmont Chicago, Millennium Park Jun 1997 - Jun 2003Chicago, Illinois, UsAssistant Director, Front Office, June 1999 – June 2003Assistant Front Desk Manager, February 1998 – June 1999Management Trainee, June 1997 – February 1998Served as Acting Front Office Director and Acting Reservation Manager to cover maternity leaves.Managed PMS transition of future group blocks and guest reservations into new PMS, Fidelio.Directed daily operations of Front Desk, Bellmen, Doormen, Concierge, and PBX.Hired staff and administered staff reviews and pay increases.Leader for Guest Loyalty and Retention Program, the Fairmont President’s Club.Trained all new staff and established ongoing learning for entire team.Responsible for developing procedures, training, & system upkeep on installation team for new PMS, GuestView.Received extensive management training in every department of a full service 696 room luxury hotel.
Brian Ortiz Skills
Brian Ortiz Education Details
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Michigan State UniversityHospitality Business
Frequently Asked Questions about Brian Ortiz
What company does Brian Ortiz work for?
Brian Ortiz works for Sudler Property Management
What is Brian Ortiz's role at the current company?
Brian Ortiz's current role is Community Association Manager @ Sudler Property Management & Real Estate Broker.
What is Brian Ortiz's email address?
Brian Ortiz's email address is bo****@****max.com
What is Brian Ortiz's direct phone number?
Brian Ortiz's direct phone number is +177339*****
What schools did Brian Ortiz attend?
Brian Ortiz attended Michigan State University.
What skills is Brian Ortiz known for?
Brian Ortiz has skills like Leadership, Reo, Convention Planning, Sellers, Purchasing, Condos, Training And Development, First Time Home Buyers, Sales, Move Up Buyers, Negotiation, Collective Bargaining.
Who are Brian Ortiz's colleagues?
Brian Ortiz's colleagues are Nick Stanger, Luan Sulo, Darko Vlaskovic, Nicole Chatman, Cristina B. C., Michael Chiappetta, Cmca, Ams, Gilbert Talanay.
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