Brian Pardue Email & Phone Number

Southeast USA

Morristown

East Tennessee

Promoted to oversee multiple markets for this regional business process outsourcing company. Providing installation, customer service, and sales to our corporate client. Planning, organizing, and controlling company resources to ensure that we provide best in class service to our client while maximizing our profitability and honoring our core corporate.

Knoxville, Tennessee Area

Direct all aspects of operations for this local Dry Cleaning Company. Responsibilities include: Managing the production of over 250,000 units per year, oversee three retail locations with gross sales in excess of 1million per year, maintaining all aspects of the physical plant, and oversee the proper handling of hazardous waste, as well as compliance with.

Knoxville, Tennessee Area

Responsible for the profitability and day to day operations of a first party collections project for the nations largest privately held third party collections agency. Developed and managed a successful leadership team to supervise 200+ representatives.

Knoxville, Tennessee Area

Promoted into this position with a nation wide third party service provider. Working across business units to enhance existing procedures, define processes, manage the transition of new accounts from Sales to Account Management, and develop core competencies to create new product offerings.

Knoxville, Tennessee Area

Directing mentoring and coaching a team of managers and supervisors supporting a staff of 200+ call center agents. Serving as a primary point of contact for clients and continually partnering to ensure mutual success.

Knoxville, Tennessee Area

In a variety of rolls: Managed a portfolio of Agent and Processing Banks. Managed a small team of inbound agents and acted as an interdepartmental liaison between the Relationship Services Department and other departments within the company. Served as Training Transition Manager for a specialty group developing new representatives having recently completed.

Knoxville, Tennessee Area

Hired as a Lab Technician and promoted through Sales to this management position. Managed all daily operations of this retail location. Successfully developing a team of associates that consistently surpassed annual sales goals.

Master Of Business Administration - Mba, Human Resources Management And Services, Currently Seeking

B.S, Organizational Management

As a student in the Professional Studies Program I was able to further my education while holding a full time management position at Nova.

A.A.S, Marketing

Certificate, Sales And Sales Management

While attending PSTCC I managed a photo retail store producing in excess of 1.5 million in annual sales.

Marketing/Marketing Management, General