Commercial Insurance Professional who provides peace of mind to the business owner by solving problems. I help create a unique insurance programs that saves you time, money & headaches.

Provide customer service in 22 neighborhoods including warranty explanations and maintenance requests Perform extensive remediations and rebuilds after solving hidden issues Maintain primary contact position for construction managers, sales counselors, and homeowners with building questions or concerns Supervise all trades and homes during construction in primary assigned neighborhoods Manage construction home budgets by setting and adjusting pricing for labor and materials Schedule out building process from lot clear to warranty introduction with home buyer Uphold primary position of hiring/firing of trades within primary assigned neighborhoods Manage contractor labor payroll Price all non-standard options including obtaining bids and estimates Conduct market research on competitors including home pricing and labor costs

Supervised 5 neighborhoods (priced $120,000 to $300,000+) efficiently and effectively to meet company goals Priced all non-standard options including obtaining bids and estimates Conducted market research on competitors including home pricing, labor costs, sales incentives, and sales marketing techniques Managed 8 sales counselors o #1 in Houston region in closings for 2008, #2 in Houston region for 2008 in sales o Ensured monthly/quarterly/yearly sales and closing objectives were met o Approved sales incentives/contracts o Upheld customer satisfaction standards of 97% Managed 5 construction managers o Ensured monthly/quarterly/yearly construction and customer service objectives were met o Assisted in the adaptation of customer needs to the existing blueprint o Devised and approved cost savings and efficiency measures o Approved all contractor labor budgets and contractor payroll

Started 4 neighborhoods including locating and hiring local trades and vendors Built 3 model homes and over 200 homes priced from $120,000 to $400,000 Provided customer service in 8 neighborhoods including warranty explanations and maintenance requests Primary trainer of new construction managers in project; trained 5 new employees Maintained primary contact position for construction managers with building questions or concerns Supervised 50-100 trades; 10-25 houses during construction at any one time Managed construction home budgets by setting and adjusting pricing for labor and materials Interacted with sales counselors, vendors, and inspectors on a day to day basis Scheduled out building process from lot clear to warranty introduction with home buyer Upheld primary position of hiring/firing of trades within homes under supervision Managed contractor labor payroll