• Managing all aspects of event promotion, talent, and social media content for events coordinated by Abyss (the event services group). • Analyzing ticket and beverage sales to gauge revenue for contracted venues and the event services group. • Generating budget and expense reports via Microsoft Excel to evaluate the costs of booking talent and running paid promotions. • Proficiently utilize QuickBooks to administer payouts to business partners/contractors and reconcile for yearly tax filings. • Composing and reviewing business contracts with venues, talent, and business partners.

• Reviewing daily emails from Central Accounting to identify property tax bills, deadlines, and compliance requirements for managed hotels across multiple jurisdictions. • Processing incoming tax bills for hotel properties, ensuring timely and accurate payments to avoid penalties and maintain compliance. • Verifying and updating property tax records in internal databases based on information received from Central Accounting and each hotel property. • Collaborating with Central Accounting and hotel finance teams to reconcile tax payments and maintain accurate financial records for each hotel property. • Monitoring changes in property tax laws or regulations that may impact billing and compliance for hotel properties.

• Investigating new personal property and real estate assessments conducted by taxing jurisdictions to determine if clients' property tax data corresponds. • Reviewing and processing filings/renditions, assessment notices, and tax bills. • Conducting systematic inspection of client property tax data through yearly differences reports to ensure assets and values are listed accurately before filing renditions to assessors. • Creating thorough tax bill reports via proprietary software and Excel to ensure property taxes are paid timely and accurately. • Resolving complex tax payment issues caused by misapplied balances, double assessments, and existing personal property being assessed under new accounts created by taxing jurisdictions. • Operating on tax savings projects such as property tax assessment appeals and penalty removals. • Advising the cross-functional, Global Services team on projects designed for mass retrieval of clients' tax bills and assessment notices.

• Effectively research, track, and resolve tax issues in a timely manner. • Examining wage reports, tax liabilities, payment reports, and payroll adjustment reports to assess the reconciliation of tax filings. • Comparing current reports to historical reports to validate system-calculated tax differences needed for amendments. • Analyzing semi-weekly, monthly, and quarterly tax audit reports to ensure funds are drafted and transmitted accordingly. • Utilizing formulas, pivot tables, and VLOOKUP within Excel to obtain correct payroll data for tax filings. • Creating accurate journal entries of funds within the Paycom BOSS system for prior period adjustments. • Diligently completed tax filings via paper, Excel file creation, and/or online data entry based upon particular methods required by tax authorities. • Providing valuable collaboration in tax projects during quarter-end and year-end to ensure client payroll taxes are filed correctly.

• Responded to emails/calls and proactively educated customers on tools and resources.• Resolved account-related issues such as missing funds, denied transactions, and inaccessible accounts.• Informed customers on the status of deposits and reimbursements.• Analyzed documentation such as receipts and EOBs to determine if reimbursement claims are sufficient for reprocessing.• Ensured that enrollment applications, payroll contributions, and administrative forms are delivered and processed by account/billing administrators.• Advised customers, account managers, and employer benefits personnel on policies pertaining to reimbursement accounts (HSA, FSA, DCA, and HRA).