Brian Hanley is a Graduate Student at Hamline University. He possess expertise in enterprise software, business intelligence, software development, saas, cloud computing and 27 more skills. Colleagues describe him as "Brian is one of the few people I have had the pleasure of working with who can be thrown into any problem and move through it with logic, positivity, and a customer focus when needed. Brian was placed in many different roles during our shared time together at Pantheon and excelled in each- first he was a Sales Engineer. Any customer issue we shared while I was working in the CSM capacity was dealt with quickly and always was to the customer's benefit- each time I worked with him in this capacity, I learned something new. Then Brian took over as Director of our Professional Services department at a time where trust was low. He made it easy to trust the things he would report on, or talk about because they were true! Finally, Brian worked to re-create a major billing process at Pantheon, where he and I worked together to solve real customer-facing issues in my current role as Product Manager. Brian's ability to jump in and understand an extremely technical problem, find a solution for it, implement it, and then turn around and present it to customers and leadership in a language everyone can understand is something I look up to. If you are reading this and considering hiring Brian- please do so. You wont regret it." and "Brian is the rare individual who makes the people around him better, while doing a standout job himself. He is an empathetic listener, and really hears what's going on before he starts looking for solutions. He has a calming presence in customer escalations, and you know he's got your back in those situations. He isn't afraid to step in and do what needs done, while keeping his eye on the bigger picture. His leadership style brings out the best in the people around him. During the tumultuous times of tech in the last few years, I was exceedingly glad to have Brian in my corner. From offering me different perspectives and advice on challenging situations, to being a cheerleader as I worked through career changes - he's just someone you want on your team."