As a technology leader at Bitfocus, Inc., a leader in Homeless Management Information Systems (HMIS), I led strategic initiatives, inspiring excellence and driving success throughout the Product Development Lifecycle.Restructured and led a globally distributed team of 30+ Product Managers, Business Analysts, and Engineers, creating a cohesive team culture of innovation, collaboration, and high performance.Managed financial planning, departmental budgets, and vendor negotiations… Show more As a technology leader at Bitfocus, Inc., a leader in Homeless Management Information Systems (HMIS), I led strategic initiatives, inspiring excellence and driving success throughout the Product Development Lifecycle.Restructured and led a globally distributed team of 30+ Product Managers, Business Analysts, and Engineers, creating a cohesive team culture of innovation, collaboration, and high performance.Managed financial planning, departmental budgets, and vendor negotiations optimizing resource allocations and infrastructure investments, including reducing Amazon Web Services (AWS) costs in the first year by 18%.Developed and executed comprehensive roadmaps providing full transparency into Product and Technical innovation strategies, key project milestones, and the alignment with company goals.Revised Agile process and structural Story improvements, boosting sprint Velocity by 20%, and achieving a Sprint Predictability rate of over 80%.Improved the Quality Assurance (QA) program through increased focus on automated regression testing, reducing customer-reported incidents and escaping defects by 33%.Led the migration of the company’s extensive SaaS application to Amazon Web Services (AWS), establishing a secure, compliant, and scaleable DevOps ecosystem.Introduced external GraphQL APIs enabling Clarity’s secure integration with third-party services, opening up new business and revenue opportunities, and facilitating rapid adaptation to evolving HUD industry standards.Instituted and maintained governance of the company’s IT Security, Compliance, and Risk Management posture, including annual SOC II Audits, penetration testing, and robust systems monitoring, decreasing reported incidents, and instilling client confidence in the organization's ability to safeguard their data. Show less

Boyd Gaming Corporation is a diversified gaming company operating 20 hotel/casino properties, in 10 states across the U.S. In my role as Senior Manager, I was responsible for leading the complete product development lifecycle of all internally created and proprietary solutions.• Developed and led an exceptional, diverse, and scaleable product engineering team that fully supported Boyd’s rapid digital transformation.• Defined the overall vision, roadmap, and execution plan for… Show more Boyd Gaming Corporation is a diversified gaming company operating 20 hotel/casino properties, in 10 states across the U.S. In my role as Senior Manager, I was responsible for leading the complete product development lifecycle of all internally created and proprietary solutions.• Developed and led an exceptional, diverse, and scaleable product engineering team that fully supported Boyd’s rapid digital transformation.• Defined the overall vision, roadmap, and execution plan for all development initiatives.Introduce AGILE practices to Boyd Gaming, fostering close collaboration and communication among stakeholders and cross-functional teams.• Established Velocity/Capacity metrics, KPIs, and reporting mechanisms in Azure DevOps to track progress, measure the impact of initiatives, and ensure continuous improvement.• Led all product vision, development, and deployment efforts for multiple large-scale customer and revenue-impacting company initiatives, including:• The enterprise-wide deployment of new player loyalty system House Advantage - HALo 3800Product Owner of Boyd's privately owned and operated Vacations Hawaii Travel Agency’s flight and hotel booking system.• Product Owner of internally developed Enterprise Service Bus (ESB).• Technical Product Owner of Boyd’s proprietary Offer Management System.• Led multiple property M&A integrations, integrating newly acquired hotel/casino properties into Boyd’s operational systems.• Owned all of the DevOps Compliance responsibilities, encompassing strict adherence to Nevada Gaming Board, PII, PCI-DSS, and CCPA. Show less

In my role as Product Owner, I was responsible for the implementation of enterprise Cloud and Marketing Technologies.• Formed and led a diverse team of Business Analysts, Systems Engineers, and Developers through critical, business-impacting product implementations throughout the Boyd Gaming enterprise.• Conducted user research and collaborated with stakeholders to define their needs and requirements.• Performed competitive vendor analysis and market research to identify… Show more In my role as Product Owner, I was responsible for the implementation of enterprise Cloud and Marketing Technologies.• Formed and led a diverse team of Business Analysts, Systems Engineers, and Developers through critical, business-impacting product implementations throughout the Boyd Gaming enterprise.• Conducted user research and collaborated with stakeholders to define their needs and requirements.• Performed competitive vendor analysis and market research to identify best-of-breed solutions.• Conducted Training and UAT sessions to validate that developed solutions meet user requirements and are easily adopted.Highlighted Projects Included:• Enterprise implementation and operational ownership of the Microsoft Office365 suite, as well as Azure AD. This was the first large-scale cloud initiative ever attempted and accomplished for Boyd Gaming. Being a widely dispersed organization, this move had immediate improvements on our ability to manage Active Directory and Microsoft Office resources for the company’s 20k employees.• Implementation of the Open Text Media Manager digital asset management system (DAM). This important work gave Boyd’s dispersed creative teams a centralized solution for storing and manipulating their ever-growing library of assets and improved visibility across all of the nationwide properties.• The complete refactoring of the Virtual Ticket job request and workflow management system resolved many long-standing performance issues that had rendered the application useless. This was preventing Marketing’s requests for creative work from being fulfilled on time. Show less

Co-founded this innovative MarTech/FinTech company with a minimal capital investment, which through my expertise in driving innovation, revenue growth, and operational efficiency, generated millions of dollars in revenue over my six years.Held comprehensive oversight of the company's financial responsibilities including budget allocations, financial forecasting, expense management, and actively managing the Profit and Loss (P&L) statement, which was instrumental in achieving… Show more Co-founded this innovative MarTech/FinTech company with a minimal capital investment, which through my expertise in driving innovation, revenue growth, and operational efficiency, generated millions of dollars in revenue over my six years.Held comprehensive oversight of the company's financial responsibilities including budget allocations, financial forecasting, expense management, and actively managing the Profit and Loss (P&L) statement, which was instrumental in achieving profitability within the first year of business. Led the Sales and Marketing teams on Business Development efforts, fostering relationships with top-level Affiliate and Advertiser Partners, and guiding all multi-channel marketing endeavors including Email, Search Engine Marketing (SEM) and Optimization (SEO), and Display Advertising.Drove innovation of a proprietary Loan Decisioning system facilitating the 24-hour autonomous processing of online loan applications, allowing for real-time approval, e-signature, and funding, with no personal interaction.Created an innovative Funnel page system facilitating expedited launching and management of new web pages, ensuring a consistent flow of fresh creative inventory for our Publisher’s campaigns.Designed configurable, data-driven Monetization Paths, expanding revenue opportunities from single-threaded marketing efforts, increasing revenue per submitted application by 23%.Architected a Publisher Ad Program within the Monetization Path, increasing Publisher revenue opportunities up to 3x and lowering Click Official’s lead acquisition costs by 50%.Developed a proprietary Predictive Analytics scoring engine, predetermining in micro-seconds, the true quality of an Aggregation Partner’s leads within a 95% confidence before purchasing, reducing fraud liability by over 30%. Show less

Recruited by a private Venture Capital Group to lead this financial products-based Affiliate Network through foundational business and technology transformations.Orchestrated the strategic direction for Maverick America, guiding the company's financial landscape, and propelling annual revenue growth.Executed innovative data management strategies that expanded the affiliate network's reach, resulting in a 50% increase in the number of affiliates within my year of… Show more Recruited by a private Venture Capital Group to lead this financial products-based Affiliate Network through foundational business and technology transformations.Orchestrated the strategic direction for Maverick America, guiding the company's financial landscape, and propelling annual revenue growth.Executed innovative data management strategies that expanded the affiliate network's reach, resulting in a 50% increase in the number of affiliates within my year of tenure.Cultivated and maintained strong relationships with key stakeholders, including top-tier advertisers, publishers, and technology partners.Implemented data-driven decision-making processes to optimize and enhance ROI for both advertisers and affiliates, driving improvement in overall conversion rates.Led cross-functional teams to develop and launch innovative products and features, driving continuous improvement, partner engagements, and revenue streams.Directed the company's multi-channel marketing strategies, including Email Marketing, Search Engine Marketing (SEM), Search Engine Optimization (SEO), and Display Advertising, effectively positioning the company and its financial products for maximum conversion and revenue potential. Show less

As Creative Director for this online marketing firm, I oversaw all corporate branding, marketing, and product development initiatives, from inception to delivery driving continuous product and revenue growth.Organized and scaled a team of 15+ talented designers and engineers, possessing a wide range of talents, including web design, frontend and backend development, motion graphics, and top-tier Fortune 500 print design.Advised clients on marketing and design strategies focused… Show more As Creative Director for this online marketing firm, I oversaw all corporate branding, marketing, and product development initiatives, from inception to delivery driving continuous product and revenue growth.Organized and scaled a team of 15+ talented designers and engineers, possessing a wide range of talents, including web design, frontend and backend development, motion graphics, and top-tier Fortune 500 print design.Advised clients on marketing and design strategies focused on their specific target markets and customer segments, increasing customer engagements and conversion rates by 22%.Implemented design standards and production processes, resulting in a 30% increase in productivity, efficiency, and quality across all creative and web development projects. Designed a focused and streamlined funnel page design and monetization process, which resulted in a remarkable 40% increase in loan application submissions and per-application revenue.Directed all web and application development endeavors, including product branding and marketing collateral, for the parent company and its 10 subsidiary companies, ensuring continuity and consistency in brand standards across the enterprise. Managed the entire product development lifecycle, from initial scope and discovery phases to final QA testing and delivery, assuring seamless execution and delivery of high-profile products while meeting project timelines and objectives. Show less

Responsible for the creation of the resort’s corporate brand and the overall theme of the resort.Created all start-up capital and operational projections, including resort capacity and saturation estimates, allowing for accurate revenue forecasting and ROI models.As company ambassador, met with various members of the Bahamian government on issues of eco-tourism and the ecological impact that the project would have on the selected resort location; as well as negotiated import… Show more Responsible for the creation of the resort’s corporate brand and the overall theme of the resort.Created all start-up capital and operational projections, including resort capacity and saturation estimates, allowing for accurate revenue forecasting and ROI models.As company ambassador, met with various members of the Bahamian government on issues of eco-tourism and the ecological impact that the project would have on the selected resort location; as well as negotiated import sanctions based on the positive, uplifting economic impact bringing such a large-scale project to the region would have on the community.Negotiated and secured letters of intent from regional travel/tour partners and major cruise lines Carnival and Royal Caribbean, committing their support for the project, outlining the number of visitors that could be supplied to the resort annually. This was instrumental in accurately forecasting a base revenue and ROI for the board of investors. Show less

As Creative Director for this online marketing firm, I oversaw all corporate branding, marketing, and product development initiatives, from inception to delivery driving continuous product and revenue growth.Organized and scaled a team of 15+ talented designers and engineers, possessing a wide range of talents, including web design, frontend and backend development, motion graphics, and top-tier Fortune 500 print design.Advised clients on marketing and design strategies focused on… Show more As Creative Director for this online marketing firm, I oversaw all corporate branding, marketing, and product development initiatives, from inception to delivery driving continuous product and revenue growth.Organized and scaled a team of 15+ talented designers and engineers, possessing a wide range of talents, including web design, frontend and backend development, motion graphics, and top-tier Fortune 500 print design.Advised clients on marketing and design strategies focused on their specific target markets and customer segments, increasing customer engagements and conversion rates by 22%.Implemented design standards and production processes, resulting in a 30% increase in productivity, efficiency, and quality across all creative and web development projects. Designed a focused and streamlined funnel page design and monetization process, which resulted in a remarkable 40% increase in loan application submissions and per-application revenue.Directed all web and application development endeavors, including product branding and marketing collateral, for the parent company and its 10 subsidiary companies, ensuring continuity and consistency in brand standards across the enterprise. Managed the entire product development lifecycle, from initial scope and discovery phases to final QA testing and delivery, assuring seamless execution and delivery of high-profile products while meeting project timelines and objectives. Show less