Brian Quinn Email & Phone Number

The Woodlands, Texas, United States

• Recognized as an Excellence Award winner in 2023 for outstanding performance and leadership
• Lead a team of five Product Managers covering Polypropylene, Polyethylene, Specialty Healthcare, and Sustainability. Responsible for defining and implementing a strategy and vision for growth by using market research.
• Partner with other departments to collaborate on strategic growth initiatives including marketing plans and campaigns, volume growth, margin growth, and inventory goals
• Oversee activities and growth for 6 suppliers and 450M lbs and work with Product Managers to drive creativity and growth with the suppliers they support
• Responsible for fostering supplier relationships
• Build tracking measurements for supplier performance and growth

Texas, United States

• Recognized as an Excellence Award winner in 2023 for outstanding performance and leadership
• Lead a team of four Product Managers. Responsible for defining and implementing a strategy and vision for growth by using market research, market knowledge, and data analytics
• Partner with other departments to collaborate on strategic growth initiatives including marketing plans and campaigns, volume growth, margin growth, and inventory goals
• Oversee activities and growth for 6 suppliers and 450M lbs and work with Product Managers to drive creativity and growth with the suppliers they support
• Responsible for fostering supplier relationships
• Build tracking measurements for supplier performance and growth

The Woodlands, Texas, United States

• Manage annual supply of 145M pounds and $23M in gross margin in Polypropylene (PP)
• Responsible for managing and growing our relationship with our largest PP supplier
• Negotiate supply and pricing with suppliers
• Manage all customer pricing for all of our Polypropylene business
• Grew gross margin by $6M in 2021
• Led organization through over a year of short supply due to supplier force majeure. Participated in over 100 customer calls around supply challenges and needs

Dublin, OH

• Manage annual supply of approximately 70M pounds and $10M in gross margin
• Volume growth of 2.2M lbs in FY18
• Margin growth of $1.1M in FY18
• Helped sales close 20M lbs of new business in FY18
• Maintain supplier relationship and work with supplier on maintaining and growing business
• Developed tool for Polypropylene team to manage all open opportunities to include review, tracking progress and sales, and follow up to ensure opportunities continue to be developed

Dublin, OH

• Manager of Pricing Organization with 8 direct reports and a team of 24 employees
• Attained 24% reduction in invoice discrepancies
• Achieved 38% reduction in financial reserve in Plastics LOB
• Collect approximately $1.1M annually in customer short-payments
• Developed scorecard to communicate discrepancy results to Executive Leadership team and other business leaders
• Created reporting method to communicate trend analysis of discrepancies with Sales and Customer Service; also developed reason codes to be able to appropriately identify areas of opportunity

Dublin, OH

• Responsible for the creation of a new role to the organization; created job responsibilities, metrics for tracking success, and day-to-day priorities for managing the reduction of invoice discrepancies
• Project Manager responsible for building a robust system to manage customer short-payments
• Led business workshop of 20 people to identify current processes and map out the future state of invoice discrepancies
• Worked directly with IT to build requirements for designing workflow in SAP for invoice discrepancies, reporting, and prevention
• Led team of Price Discrepancy Analysts to a 34% invoice discrepancy reduction in three months

Dublin, Ohio

• Supervised a team of 12 CSR’s and served as a mentor to another Supervisor; aligned with 30 Sales Representatives and four District Managers
• Selected by Director to lead project to reduce order entry errors for 11 Customer Service Teams across three Lines of Business; achieved team reduction of 45% with my team having the lowest error rate
• Developed tracking form for CSR metrics and audit sheet to measure standard work adherence
• Created “top performer” recognition program that was utilized by other Leaders
• Developed a format and template for conference calls with Sales, Operations, Purchasing, and Credit in which I led a call to review opportunities for improved service to customers and growth opportunities; this method.
• Among the lowest team in customer invoice discrepancy rate; created report to track and communicate opportunities and recognize top performers

Dublin, Ohio

• Project manager on corporate proposals, competing for contracted business; led proposal process in working with Sales and Product Management to put together a bid proposal for customers
• Created report and method for tracking pounds sold compared to business won on bids
• Developed cheat sheet for customer surveys to gain efficiencies in customer response time
• Attained performance rating of exceeding expectations

Dublin, OH

• Chosen as one of four key power users to lead Customer Service in SAP system transition (Global 1); developed training programs and led change management; also served as Power User for Performance Materials Global 1.
• Developed Customer Service Representatives through classroom and one-on-one training
• Attained performance rating of exceeding expectations

Dublin, OH

• Managed customer orders, resolved invoice discrepancies, and handled any other customer requests
• Attained highest performance rating of greatly exceeding expectations