Brian Raap Email & Phone Number

- Direct support for large hospital systems; serve as a liaison to escalate technical issues, as well as day to day process flow.- Host regular meetings to ensure client satisfaction, ensure we're meeting performance expectations, and address concerns- Troubleshooting issues related to the AHIQA and Clearance applications - that works in conjunction with.

- Analyze/Troubleshoot internal/external e-mail flow issues- Coordinate with internal/external teams and vendors to tackle issues that stem from client side applications- Document processes that can be duplicated to increase productivity, create training opportunities for others, and decrease future workload potential- Train and mentor on proper.

Use extensive telephone and e-mail communication to perform business-to-business lead generation and prospecting.Create and qualify leads for key segments of our business.Navigate prospect company culture and identify key decision makers and buying process within the company.Act as primary point of contact managing inbound and outbound prospect phone.

Proactively building quality relationships/networks in order to provide the best in quality short term and long term care in the Dubuque, IA area.

Primary point of contact for new and existing clientsExecuted lead management system to organize and maximize sales callsHighly Personable and Effective face-to-face communication and presentation skills, focusing on Needs Based SellingLearned basics of cold-calling via telemarketing and advanced understanding of open ended questioning

Delivered incredible customer service by offering solutions to painting questions and projects.

Bachelor Of Arts, Communication Studies

Activities and Societies: Member of Dubuque Jaycees

Education record