- Led Shopify merchandising and operations, managing product assortment across 2,000+ SKUs to meet customer needs and business goals.- Developed custom inventory tools using R and Excel, streamlining planning and replenishment while improving stock turnover and product availability.- Developed and refined SOPs for inventory management, receiving, and fulfillment, continuously adapting processes to meet changing business demands.- Trained buying and inventory management staff on inventory management and procurement systems, ensuring accurate order placement and optimized stock levels.- Oversaw the full product lifecycle, from design to launch, ensuring alignment with customer experience and brand goals.- Managed weekly replenishment operations, coordinating accurate forecasts and timely orders to maintain stock across diverse product lines.- Streamlined procurement processes by developing a Procure-to-Pay system with real-time costing, reducing lead times by 30% and enhancing order accuracy.- Fostered strong vendor relationships, ensuring smooth sourcing and production while maintaining quality control.- Built customer service practices inspired by Nordstrom, anticipating customer needs and delivering personalized experiences.- Oversaw and managed e-commerce tech stack, including: Shopify, ShipHero, Klaviyo, Airtable, Loop, Back in Stock, Airpower, Matrixify, Streamlined, Inventory Planner by Sage, Quickbooks Commerce, ShipStation.

- Utilized large-scale transaction data to identify trends in consumer purchasing behavior, providing insights that supported optimized stock management and inventory forecasting.- Collaborated cross-functionally with product and marketing teams to highlight the operational efficiencies enabled by StitchLabs’ inventory management software.

Managed complex research projects, coordinating cross-functional teams and ensuring adherence to timelines and budgets.

Developed comprehensive project plans with a focus on operational efficiency, meeting deadlines, and budget management.

Client management and initial concept design.